Administrative Assistant

About the Company:

We are a well-established home improvement and renovation company specializing in kitchen and bathroom remodeling projects. Our mission is to provide top-tier craftsmanship and exceptional service to homeowners seeking to enhance their spaces. As our team grows, we're seeking a proactive and competent Administrative Assistant to support our operations and client communication.

Role Overview:

We’re looking for a sharp, detail-oriented Administrative Assistant who can juggle scheduling, customer service, light project coordination, and lead follow-ups. This role is ideal for someone who thrives in a fast-paced construction/renovation environment, communicates clearly, asks the right questions, and can work with tools like Google Sheets and Jobber. Experience using ChatGPT to enhance productivity is highly preferred.

Key Responsibilities:

• Manage daily administrative tasks to support project flow and internal operations
• Schedule appointments and project timelines with clients and contractors
• Communicate with leads and clients via phone, chat, and email
• Follow up on inquiries, proposals, and leads to maximize conversion
• Use ChatGPT (or other AI tools) to generate quick email drafts, templates, and documentation
• Maintain project data and documentation in Google Docs, Sheets, and internal systems
• Assist with light project management tasks – ensuring updates are recorded and clients are informed
• Use Jobber or similar CRM/project management software for workflow tracking
• Identify potential gaps or issues and escalate them as needed
• Act as a point of contact between clients, suppliers, and the internal team

Ideal Candidate Profile:

• Strong administrative or customer service background (construction/home services industry highly preferred)
• Very comfortable in using Google Workspace (Docs, Sheets, Calendar)
• Familiar with Jobber or similar field service/project management software
• Experience using ChatGPT or AI tools to boost efficiency is highly preferred
• Strong written and verbal English communication skills
• Confident in making phone calls and conducting lead follow-ups
• Organized, detail-oriented, and proactive
• Comfortable asking questions to clarify tasks and provide better service
• Able to multitask and work independently with minimal supervision

Work Hours:

• Must be available to work U.S. business hours

This is a full time job

100% Remote Work

$5/hr