Associate Manager, People Operations (Temporary)

OUAI means “yes” in that casual, Parisian way. We’re here to give you the confidence to win life YOUR OUAI. Our Hair, Body, and Fragrance products were created for effortless routines and nourishment from head to toe. Founder Jen Atkin’s simple philosophy – “Life is hard. Looking good should be easy.” We don’t use sulfates or parabens—just the good stuff, just for you. Oh yeah and btw, we smell as good as we look. Our product categories, ranging from hair care and body care to fragrances, supplements, and merch, reflect this commitment to easy, effective, and enjoyable self-care. Join us on this journey where 'OUAI' is not just a word; it's a lifestyle."  
 

What’s it like to work here?  

Our culture is driven by our brand ethos (fun, purposeful and approachable) and our 5 Culture Codes. (1.) We Aren’t Afraid to Go First. (2.) We Don’t Compete, We Collaborate. (3.) We Ask Questions to Find the Best Answers. (4.) We Keep it Real, No Matter What. (5.) We Work Hard and Live Well.  

Our flexible trust-based culture is rooted in respect, empathy and compassion and is driven by employees who love doing great work and care deeply about the brand and each other.  

OUAI does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

The Role? 

We are looking for a proactive and curious Associate Manager, People Operations, to join the OUAI People Team. This role will begin as temporary with the intention to become full-time regular. In this role you will manage key operational functions that enable OUAI’s People department to thrive and provide superior support to employees and candidates alike. The Associate Manager, People Operations will support Recruiting, Onboarding/Offboarding, Payroll and Benefits as well as various People Programs. You will manage and lead special HR projects and initiatives focused on enhancing and evolving HR systems, processes and programs. You are known for your attention to detail, and your passion for people, checklists, and process improvement. This role will report to a Senior HR Manager, and will collaborate closely with candidates, hiring managers, people managers, and all OUAI staff and vendors.   

What You’ll Do: 

• Recruiting: Support Talent Acquisition with scheduling candidate and hiring manager meetings, preparing documents like offer letters and leading processes like reference checking. You may also cull resumes and source candidates using our applicant tracking system- Workable- and other resources. Prepare and maintain recruiting reports and metrics to support data-driven hiring decisions. 

• Onboarding & Offboarding: Manage processes and systems that support key employee programs and initiatives during Onboarding and Offboarding ensuring positive employee experience. We will look to you to help schedule onboarding and exit meetings, but you will also have the opportunity to help us build and evolve a meaningful and special onboarding program that enables employees to acclimate effectively to OUAI.  

• Payroll: Using Justworks, you will lead bi-weekly payroll, ensuring accuracy and timeliness. Respond to various state, federal, and internal data requests regarding payroll history and compliance.  

• Benefits: Oversee employee benefit programs that support OUAI’s culture and focus on employee wellbeing. Complete benchmarking, research, proposals, and implementation for any new or changing benefits.   

• Process Improvements: Bring fresh ideas to existing processes and design new ones that further optimize employee experience and streamline or clarify processes to help HR keep pace with OUAI’s growing employee needs.   

• Key Projects: Projects will range from organizing digital folders, audit prep, designing decks, updating org charts and researching HR trends as well as ad hoc projects as they arise.   

What You’ll Bring: 

• 2+ years relevant HR Generalist experience, ideally in Consumer Goods and/or progressive, modern work environments

• Some experience with payroll, benefits, and recruiting systems

• Strong computer skills (especially Excel and PowerPoint); able to leverage technology to do things faster/better.  

• Creative problem-solver and troubleshooter; leverages resources to “figure it out” and identify solutions to issues. 

• A “We Ask Questions to Find the Best Answers” mindset. You’re naturally curious, not afraid to dig deeper, and committed to finding thoughtful, people-first solutions that support OUAI’s growth

• Great people skills; able to connect with employees at all levels and infuse fun in your work

• Exceptional written + verbal communication skills. Written skills include the use of data to communicate status of projects or issues

• Project Management skills a plus
• This is a Los Angeles-based role with a hybrid in-office schedule; candidates must be able to commute to our LA office regularly

• Function well in a fast-paced, dynamic environment

• Bachelor’s Degree preferred but not required 

Benefits as Temporary Employee 

• Annual Base Salary Range is $70,000-85,000

• Accrued Sick  

• Employee Discounts 

• Hybrid Work 

• Charity matching and education reimbursement 
  

Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI’s sole discretion require highly specialized backgrounds.