Supplier Delivery Manager

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office, on site, or visiting suppliers for at least two days a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Supplier Delivery Manager

You’ll play a key role in ensuring suppliers meet our standards and timelines as we expand our full fibre network. With a focus on performance and risk management, you’ll drive continuous improvement and protect our business as we work with key partners. This is a fantastic opportunity to have a direct impact on the success of our strategic supplier relationships.

You’ll receive a competitive salary, a £6,000 car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Build and maintain collaborative relationships with key strategic suppliers
• Establish and monitor KPIs, conducting performance reviews and addressing issues promptly
• Identify supplier risks and develop effective mitigation strategies
• Negotiate cost reductions and identify opportunities for better value
• Work closely with internal teams to ensure suppliers meet operational needs
• Analyse performance data and provide regular reports to identify trends and improvements

What you’ll bring to the role

You’ll have proven experience in supplier management, procurement, or a related field, with strong performance and relationship management skills. You’ll also have:

• Expertise in risk management and performance improvement
• Excellent communication and stakeholder management skills
• Analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with CRM systems (e.g., Salesforce, ServiceNow) is desirable
• A proactive and collaborative approach, with a focus on delivering results

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!