Order Management Coordinator, International

Title: Order Management Coordinator, International

Department: Operations

Location: London, UK

Reporting Relationship: Director of Fulfillment

 

e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.

 

In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

 

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

 

 

We believe the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a “one team, one dream” total compensation philosophy where all employees can participate in our business success. In addition to competitive pay and benefits, we are proud of the following:

 

• All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years

• All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant.

• Hybrid work environment

•   Half-day Fridays year-round

 

We are currently looking for someone to manage and execute the entire life cycle process of inbound orders received from our retailers across multiple brands. The ideal candidate will possess strong communication skills as this role is a central communication point between Sales, Planning, and our third-party warehouses.

 

•        Processing and troubleshooting of all inbound and outbound EDI transactions

•        Order allocation of product based on forecast

•        Full ownership of order to cash process

•        Daily communication on order status, out of stocks, shipping delays, etc

•        Daily interaction with internal teams such as Sales, Planning & Warehousing

•        Maintain and ensure vendor compliance as it pertains to specific retailer requirements

•        Understanding of regulatory requirements that are country specific

 

• Bachelor’s degree in Operations, Business Management or equivalent experience

•      1-3 years’ experience in related field preferably consumer products

•      Must be proficient in Excel, including but not limited to Pivot Tables and VLOOKUP.

•       Experience working with EDI transactions and troubleshooting; experience with ERP systems (i.e. NetSuite/ SAP)

•       Prior experience with International accounts including all necessary shipping documentation requirements

•       Excellent organizational and communication skills

•       Ability to multi-task

•       Superior attention to detail under tight deadlines

•       Proven ability to work well with others in a team environment and amongst all levels of the organization