Senior People Operations

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role
We’re hiring a People Operations Specialist to take full ownership of our immigration program. They will also lead the charge in supporting and owning various elements of people operations, HR systems, and data integrity. This is a critical role at the intersection of people, legal, and systems. You’ll own sensitive, high-impact work that supports immigration filings, policy alignment, audit readiness, systems migration benefits, and HR systems hygiene.

This role requires someone who can operate with precision and discretion. You will build scalable internal processes, tighten risk exposure, and improve internal tools to support how we onboard, classify, and support employees across multiple geographies.

This position is hybrid 3 days onsite in our Mountain View, CA office

What You’ll Do

Immigration (60%)

• Own all immigration operations across H-1B, O-1, L-1, STEM OPT, green card (PERM/I-140), and dependent filings

• Lead H-1B cap season execution, including resume intake, job description reviews, wage surveys, and signature workflows

• Act as the primary liaison between immigration counsel, employees, and managers

• Maintain all case trackers, visa expiration logs, and internal timelines with precision

• Review and draft job descriptions for compliance with government wage and classification standards

• Manage and track all LCA postings in accordance with DOL requirements

• Define and maintain SOPs around immigration workflows, internal reviews, and legal sign-offs

• Partner with recruiting and legal to align immigration needs with hiring plans and compensation leveling

• Help develop immigration-related policies and training for internal teams
  

People Operations (40%)

• Maintain and operationalize our I-9 program, including reverification, remote completion, and audit prep

• Partner with Legal and Security to lead SOC2 readiness tasks related to People systems and documentation hygiene

• Drive job classification reviews and contractor risk audits with Finance and Legal

• Build and maintain a single source-of-truth for policy documents, SOPs, and workflow diagrams

• Monitor federal, state, and compliance updates and propose process or policy updates accordingly

• Collaborate with the BD Ops teams to ensure consistency across U.S. and international HR data

• Support benefits, COBRA, 401k, enrollment processing, vendor coordination, and internal education

• Build or contribute to compliance-related dashboards and reporting to improve visibility and planning
  

What You Bring

• 3–5 years of experience in People Operations with a clear focus on employment-based immigration, including direct ownership of case execution and counsel coordination

• Hands-on experience managing H-1B, O-1, STEM OPT, L-1, and PERM (I-140) processes in-house. Not just gathering documents, but driving timelines, document accuracy, and partner alignment

• Strong understanding of wage-level documentation, SOC2, DOL posting requirements, and how to build audit-ready immigration records

• Familiarity with legal processes and terminology related to employment-based immigration—prior experience as a paralegal or in legal operations related to immigration is highly valued

• Experience supporting and maintaining an I-9 program, including reverification workflows, document retention, and audit readiness

• Proven ability to track complex cases across multiple deadlines and systems, maintaining clean, reliable records

• Comfortable working in HR systems such as Rippling, Zoho, or similar tools to manage employee data, update statuses, and pull immigration-related reports

• Excellent attention to detail and a methodical approach to compliance, documentation, and cross-functional coordination

• Clear communicator who can explain immigration steps and requirements to employees, managers, and internal partners with confidence and care

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.