Assistant Operations Manager

At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.

With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe. 

Main Purpose of the Role:

• Provide support to the Regional Operations Manager in coordination and evaluation of Operations. 
• In close coordination with BU Operations update the Coastal Schedules, provide Sailing Instructions, publish finalized schedules internally and to Agencies across the region
• Monitor berthing delays, long dwelling cargo, empty evacuation plans, stowage instructions etc. for efficient planning, coordination and smooth execution of operations during the vessel calls
• Support the Regional Operations Team in Norfolk in coordinating timely operation of ZIM ships while in port across Latin America
• Liaise with terminal operators and Zim agencies across Caribbean and WCSA to minimize port waiting time and maximize port productivity
• Timely preparation of reports for all shipping services calling the designated ports, recording Cost Savings on a weekly basis.

Main Tasks:

• Take proactive ownership of timely berthing and efficient operations at the designated ports
• Closely monitor operations across assigned Caribbean and WCSA. Review ADRs following completion of the vessel and update records 
• Liaise with Operations Team in Zim agencies, MCC/Cargo flow, Equipment and Logistics and BU Operations for smooth execution of operations across the geography assigned
• Periodically review Port Waiting Time, Port Productivity and Cost development across the area and ensure optimization of results 

• Academic education: Bachelor’s Degree

• Experience: Vessel Agency work and or Terminal Knowledge.  

• Experience in using Port Services and Terminal contract.

• Experience in Stevedoring

• Well versed in the MS Suite of programs, especially Excel.