Loss Control Consultant / Senior Loss Control Consultant

Description

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Western National is seeking a Loss Control Consultant or Senior Loss Control Consultant to join our team!

The individual in this role will have the opportunity to complete loss control surveys for a variety of accounts and report information regarding risks, exposures, and controls. The individual in this role will also manage a book of assigned service accounts, develop service plans, and provide ongoing consultation, assessment, and training. Additional responsibilities include mentoring and sharing knowledge with others in the group and demonstrating leadership skills.

The territory for this position is primarily includes Minnesota, with occasional travel to North Dakota, South Dakota, Iowa, and northwestern Wisconsin. This individual will be supported by a team that also covers this territory. 

What are the responsibilities and opportunities of this role?   

• Effectively manages loss control assignments to support risk improvement and account service, with a focus on reducing line-of-business loss trends and improving safety programs.
• Demonstrates ability to consistently manage large account service relationships with policyholders and agents by providing superior risk improvement services.
• Uses established loss control practices, processes, and procedures to analyze the operations and exposures of different types of risks.
• Assesses risk attitude for addressing uncontrolled exposures on new and existing business and identifies risk improvement opportunities through recommendations and safety program improvements.
• Consistently manages a book of assigned large accounts and provides ongoing loss control services.
• Applies advanced to expert-level knowledge of recognized codes and standards (e.g., OSHA, NFPA, DOT) with the ability to articulate to others in loss control survey work.
• Proactively provides mentorship by leveraging a variety of learning approaches that result in increased effectiveness in multiple areas of knowledge or skill of colleagues.
• Develops presentation materials and presents those materials in front of a group that consists of external customers (e.g., policyholders, agents) and internal customers (e.g., underwriting, claims, leadership, loss control peers).
• Successfully manages projects and takes the lead role in project management and development of department resources.
• Performs special projects and other duties as assigned.
• Utilizes specialized knowledge, experience, and creative resources to find a wide range of loss control solutions and articulates solutions to others. 
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Works with agents to foster and develop relationships and market loss control capabilities to secure new business.

Requirements

What are the must-have qualifications for a candidate?

• Valid and unrestricted driver’s license and acceptable driving record.
• Demonstrated ability to multitask and problem solve.
• Demonstrated time management skills with the ability to meet deadlines.
• Strong negotiation and relationship-building skills.
• Analytical with the ability to exercise sound risk evaluation judgment.
• Demonstrated advanced organizational and prioritization skills with the ability to accomplish multiple priorities.
• Demonstrated understanding of industry practices, standards, and underwriting concepts for multiple lines of business and risks.
• Proven ability to communicate clearly and effectively, both verbally and in writing, with demonstrated ability to persuasively influence changes related to safety recommendations.
• High degree of knowledge in overall industries and recognized expertise in specific areas.
• Bachelor’s degree or equivalent combination of education and relevant business or technical experience in insurance or occupational health and safety.
• Currently pursuing and / or possessing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Occupational Health & Safety Technician (OHST), or Construction Health & Safety Technician (CHST).
• Proficient use of various core systems, office and computer equipment, and software packages.

Compensation overview

The full hiring range for this role is $81,400 - $140,470, annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting.

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. 

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package, including:

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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