Office Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What is it all about?

Office Manager will oversee operations and team running 3-4 sites in Central Warsaw.

Managing a team of 3-4 contractors day-to-day, plus suppliers and other contractors.

What we expect of you, day to day:

• Operations

  • Maintain a safe and secure working environment respecting all health & safety regulations (Visa rules and regulations, Spanish labor law), implementing all required trainings and drills

  • Effectively and successfully respond to problem situation

  • Management of special situations (pandemics, etc.)

  • DocuSign management for CEE Cluster

  • Reception & management of legal document

• Security and H&S:

  • Guarantee of clean and safe offices, liaising with the contracted service, and ensuring that they comply with Visa standards (both security and H&S)

  • Point of contact for Security London & Facilities

  • Access

  • Special incidents

  • Correct disposal of confidential waste

• Facilities:

  • Manage team of administrative support and receptionists

  • Manage relationships: vendors, service providers and landlord

  • Manage Ask Facilities & Condeco use and petitions

  • OM Playbook

  • Supervision and active participation in any facilities renovations or expansions, as well as routine maintenance

  • Maintenance of supplies

• Finance

  • OPEX budget preparation and fulfillmen

  • Monthly Cashbook for London

  • Tax payments for entity

  • Strong support in audit processes

• HR

  • Support celebrations & gifts for employees (HR and Admin take the lead)

  • Onboarding of new joiners, from OM perspective

  • Onboarding of external contractors/ BPOs for Facilities

  • Support Corporate Car Fleet

• Events

  • Facilities logistics, meeting rooms for following events

• Communications

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

What we're after...

• High school completed with relevant certification, diploma or degree in business, management, finance or hospitality (nice to have)
• 3-5 years of admin and office management experience in very busy and international environment
• experience in supporting large events, supporting facilities for other Offices/Hospitality/Executive Assistance
• Great communication skills and working under the pressure
• English and Polish on Advanced level at least

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.