Demo Validation QA Specialist

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary

• The Demo Entry Quality Assurance (QA) Specialist is responsible for ensuring the accuracy, completeness, and compliance of patient demographic data entered into the system as part of the revenue cycle management process. This role involves auditing demographic entries, validating data against source documents, and ensuring alignment with payer requirements and internal standards. The QA Specialist works closely with registration teams, billing staff, and compliance personnel to identify and correct errors, support training initiatives, and drive continuous improvement in data quality and workflow efficiency.

Essential Functions and Tasks

Quality Assurance:

• Conduct regular audits of demographic data entries to ensure accuracy, completeness, and consistency.
• Verify patient information such as name, date of birth, insurance details, and contact information against source documentation.
• Identify and document discrepancies or errors in demographic data and coordinate with relevant teams for resolution.
• Maintain detailed records of audit results, trends, and corrective actions to support quality improvement initiatives.

Compliance Monitoring:

• Stay informed about payer-specific requirements, HIPAA regulations, and industry standards related to demographic data.
• Perform compliance checks to ensure demographic entries meet regulatory and organizational guidelines.
• Collaborate with compliance and legal teams to address data integrity concerns and implement corrective measures.

Training and Education:

• Assist in developing training materials and conducting sessions for staff on best practices in demographic data entry.
• Provide feedback and coaching to team members to enhance accuracy and consistency in data entry.
• Support onboarding of new staff by offering guidance on demographic entry protocols and system usage.

Process Improvement:

• Identify inefficiencies or recurring issues in the demographic entry process and propose solutions.
• Collaborate with IT and operations teams to implement system enhancements and automation tools.
• Analyze performance metrics and audit findings to drive continuous improvement in data quality and workflow efficiency.

Education and Experience Requirements

• Bachelor’s degree in a related field (or equivalent work experience).
• Minimum of 2-3 years of experience in healthcare data entry, patient registration, or revenue cycle operations.

Knowledge, Skills, and Abilities

• Strong understanding of healthcare data standards and patient demographic requirements.
• High attention to detail and accuracy in reviewing and entering data.
• Familiarity with HIPAA and other regulatory requirements related to patient information.
• Proficiency in using electronic health record (EHR) systems and data entry platforms.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Commitment to confidentiality and data integrity.

Ventra Health

Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention CandidatesPlease be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [email protected] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

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