Solution Engineer

ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. 

Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ 

As a Solution Engineer, you will be responsible for uncovering and understanding customer business issues and problems and finding solutions to resolve those challenges leveraging our technology platform.  You will be responsible for having a deep understanding of our platforms and be able to articulate value of our tools.  As a Solution Engineer, you will work collaboratively with both new logo account executives and strategic account partners within new and existing opportunities.  This role required a deep understanding of our technology stack, excellent communication skills both verbal and written, and the ability to thrive in a fast-paced dynamic environment. 

• Works in collaboration with new logo account executives and strategic account partners within assigned geographic territories 
• Leads technical discovery calls with prospects uncovering customer problems and aligning them with solutions within our platforms 
• Demonstrate ValGenesis platforms with deep understanding of the functionality and the capabilities that differentiate us from competitors in the market 
• Support marketing by attending conferences, and reviewing blog posts, white papers, and other marketing material  
• Presenting industry related topics at industry conferences or internal and external lunch and learns. 
• Create micro demos of our platforms that can be shared with prospects throughout the sales cycle 
• Reviews functional and system requirements within RFPs/RFIs and provides responses to those requirements 

• Bachelor's degree or above in chemical engineering, pharmaceutical science, chemistry, computer science, information technology 
• 2+ years of industry experience in Quality, Validation (CSV, EQ, CQV, Cleaning) 
• Understanding of 21 CFR Part 11, CSA, risk assessment, and pharmaceutical and medical device manufacturing 
• Proficient with sales enablement tools such as CRM, presales platforms, etc. 
• Excellent verbal and written communication skills 
• Entrepreneurial spirit and drive looking to tackle challenges and uncover opportunities 
• Team-oriented collaborator that partners with new logo account executives and strategic account partners to strategize and close deals 
• Excels at presenting comprehensive solutions and simplifying them to the audience 
• Ability to lead discussions with prospects and consult as an expert as necessary 

• Experience in CQV projects with a deep understanding of the C&Q process 
• Industry knowledge and understanding of the regulatory requirements concerning CMC and CPV 
• High level understanding of AI and how it can be leveraged to enhance operational efficiency 
• Project management experience 
• Customer support and sales experience a plus 

We’re on a Mission

In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.

Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.

The Team You’ll Join

Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.​

We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.

We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.

We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.​

How We Work

Our hybrid schedule is 3 days per week, within a reasonable commuting distance to our Toronto office. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. 

ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.