Consulting Engineer

🚀About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

⭐About Our Client

Our client is a global systems integrator and solutions provider aiming to be the preferred partner worldwide in telecom, energy infrastructure, and digital solutions.

Responsibilities:

• Successfully manages customer relationships
• Supports delivery of service program to major customers.
• Performs analysis of complex network designs.
• Builds simulated networks in test labs to resolve complex problems and compatibility issues.
• Conforms to service delivery of Advanced Services standards.
• Supports delivery of service program to customers.
• Performs analysis of complex network designs.
• Questions ways of working and suggests improvements.
• Provides remote or onsite deployment support.
• Performs analysis and diagnosis of complex networking problems.
• Generates reusable Intellectual Capital in the form of standard customer deliverables.
• May perform customer facing presentations – QBR, Training, and TOI.
• May collaborate proactively with other CE’s to ensure optimal use of resources to meet customer needs
• Generates reusable Intellectual Capital in the form of standard customer deliverables.
• Performs analysis and diagnosis of highly complex networking problems.
• Performs analysis of highly complex network designs.
• Builds simulated networks in test labs to resolve highly complex problems and compatibility issues.
• Introduces new ways of working
• Demonstration of Cisco products and solutions to customers.
• Ability to sell / present to customers the value of Advanced Services
• Collaborates proactively with other CE’s to ensure optimal use of resources to meet customer needs.
• Contribute to customers knowledge through the delivery of Knowledge Transfer Sessions

Required skills in addition to consultant:

• Expert level internetworking troubleshooting in a large-scale network environment.
• Undertake support as designated Advanced Services Consultant for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in high-level support.
• Large-scale network design skills.
• In-depth knowledge of network management, network availability & capacity planning.
• Expert level knowledge and hands-on experience in Cisco Data Center technologies, including Nexus and ACI
• Expert level internetworking troubleshooting in a large-scale network environment.
• Undertake support as designated Advanced Services engineer for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in Advanced Services or high-level support.
• Very Strong Consulting and communication skills
• Professional level CCDP or CCNP and CCIE written

Preferred Skills- CCIE lab STRONGLY preferred

• Expert knowledge of at least one technology and aiming for expertise in at least one other technology
• Some experience in a leadership role
  

Experience

• Typically requires BS, CS, or University degree equivalent plus 5-8 years experience in network Consulting or telecommunications support environment. Advanced degree is also preferred.
  

Type and Size of Projects

• Leads and works on projects that are strategic, of high visibility, and involve highly complex emerging technologies and solutions integration. Is size a determinant
• Represents Advanced Services in providing leadership and direction on solutions that maximize the business benefits to the customer
  

Accountability

• Accountable to highest levels of senior management to ensure project commitments and Advanced Service deliverables are met. Recommends and initiates projects to benefit customers and Advanced Services wide objectives.
  

Interface & Communication

• Leads others in a team environment to achieve common goals. Provides technical leadership to customers & internal resources.
• Shapes the opinions of key stakeholders (customers, vendors, business partners).
• Resolves problems that have been escalated to the highest level for mission critical implementations.
• Focuses organizations on doing what is best for the customer
• Participates as special beta testers, works with BUs, member of v-technical teams, etc.
  

Problem Solving

• Solves complex, cross-functional issues that cross many technologies. Can apply good analytic process to any issue to help bring to resolution.
  

Core competencies

• Strong understanding of all chosen current technologies and good understanding of emerging technologies. Focus on technology and how to use it.
• Proven technical project management skills.
• Strong technical presentation skills to all levels, especially to customer senior management.
• Leadership and mentoring skills.
• Ability to influence at senior level and within customer organizations.