Accounts & Administration Officer

• Assist with Accounts Payable and Accounts Receivable processes, including invoice creation, reconciliation, and follow-ups.
• Liaise with internal departments (e.g. Client Services) to clarify billing information, project codes, and invoice approvals.
• Support the transition to and use of Xero Payroll.
• Help prepare and process financial reports, with a focus on End of Month (EOM) tasks in Excel.
• Maintain accurate records and assist with system integrations between WorkflowMax, Xero, and HR Management System (HRIMS). - Assist with troubleshooting system issues
• Provide day-to-day administrative support to the CFO, COO, and broader team.
• Accurately maintain timesheets, assist others with timesheet compliance, and help ensure task tracking systems are up to date.
• Support with general office administration, documentation, internal process management, word processing, and ad hoc tasks as needed.
• Identify process improvements and support operational efficiencies as the business scales.
• Adapt flexibly to the needs of a dynamic agency environment, from scheduling, system maintenance, data entry, file/document management, or following up on open tasks.
• Be an active problem-solver, comfortable working autonomously and collaboratively.
• Other role-specific duties as they arise

•  Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline is essential.
• Minimum of 2–3 years’ experience in a hybrid accounts/administration role, ideally in a fast-paced or creative services environment.
• Strong working knowledge of Xero, MYOB, and Excel (formulas, pivot tables, and structured reporting), MS Word, and MS PowerPoint.
• Experience with Xero Payroll and WorkflowMax or similar project/task management systems.
• Excellent attention to detail, accuracy, and a structured approach to both finance and administration.
• Demonstrated ability to take initiative, solve problems independently, and communicate clearly across teams.
• Comfortable stepping outside of finance tasks to help with broader business administration.

As a Twoconnect employee, you get to enjoy the following: 

• Work from home
• Day shift
• Work-life balance
• HMO benefits 
• Government-mandated benefits
• Training and Development programmes
• Employee Engagement Events (company outings, fun activities, quarterly wellness and self-care sessions)
• Experience working with leading organisations
• Fun, supportive, and inclusive culture
• Dedicated Team Managers that look after your development