Projects & Product Delivery Manager

Are you ready to rethink your routine?  We're seeking a highly motivated and experienced Projects and Product Delivery Manager to lead the successful delivery of our New Product Development (NPD) and pipeline and the efficient management of our existing product portfolio. Sitting in our Operations team, you will partner with our Product Innovation team and drive the technical project execution ensuring our innovative beauty products are launched on time, within budget, and to the highest quality standards. You will foster a collaborative and high-performing cross functional team environment, champion process excellence, and ensure robust governance across all technical aspects of the product development process

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow together.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role:

• NPD Pipeline delivery: Oversee the end-to-end technical delivery of the NPD/EPD pipeline for your allocated category ensuring projects are completed on time, in full, and within the agreed cost and quality parameter, as outlined in brand briefs and launch calendars.
• Project Management & Timelines: Create, manage, and maintain detailed project plans and critical paths, ensuring accountability within the NPD and operations teams to achieve successful pipeline delivery.
• Gate Milestone and senior stakeholders Management:  Prepare and deliver project reports and presentations  to ensure the key Gate milestones for your projects are done on time. Proactively engage stakeholders and ensure robust governance for the key project decisions.
• Issue Resolution & Risk Management: Proactively facilitate issue resolution and effectively manage technical risks throughout the project lifecycle, in identifying and mitigating potential roadblocks, in collaboration with the cross functional team
• EPD & Portfolio Maintenance: Manage and implement product changes for the existing portfolio for your category. This includes leading technical initiatives related to compliance, regulatory requirements, quality improvements, artwork changes, supplier transitions, value re-engineering, or brand-led redesigns
• Master Data and New Artwork Management: Support the seamless integration and ongoing management of new artwork and master data for both new and existing SKUs, collaborating with the Ops team to ensure accuracy and efficiency.
• Process Improvement: Support the NPD process improvement, continuously identifying and implementing best-in-class project delivery methodologies and improvement initiatives

These skills will help you go far in this role:

• Minimum 7 years experience in product development and project management within a FMCG industry -  beauty experience is a must 
• Strong project management skills, with a proven track record of delivering complex projects on time and within budget, and proficiency in project management methodologies.
• Deep industry knowledge, including skincare and/or cosmetics categories, with expertise in product development processes, end-to-end product lifecycle management, and understanding of supply chain processes and challenges in a fast growing business
• Excellent communication and interpersonal skills to inspire and collaborate effectively
• Proactive problem-solving and decision-making, and adaptability skills to thrive in a fast-paced environment.
• Technical proficiency in project management software, data analysis, and understanding of cosmetic manufacturing processes.
• PMP certification is a plus

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages 
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.