Senior Manager, GI2 TAU Business Operations

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Job Description

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Senior Manager, GI2 TAU Business Operations in our Cambridge, MA office.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Here, you will be a vital contributor to our inspiring, bold mission.

POSITION OBJECTIVES:

The Senior Manager, TAU Business Operations will support the Therapeutic Area Unit (TAU) to proactively manage, monitor and report on strategic initiatives, project issues, plans and activities critical to the efficient operations of the TAU. Specific duties include:

• Partners with the Head of Business Operations to develop and execute strategic management of training and resources, including indirect budget management, head-count tracking, recruitment/onboarding, space-planning, and compliance
• May lead or contribute to process improvement initiatives and workstreams
• Actively contributes to development of training materials and onboarding/mentoring of new and junior colleagues
• Leads projects and initiatives, with project plans, facilitating meetings, monitoring progress and holding team members accountable.

POSITION ACCOUNTABILITIES:

Onboarding & Resourcing :

• Manage GI2 TAU new hire recruiting and onboarding process, including training hiring managers on TAU processes, acting as a liaison for hiring managers and Talent Acquisition ensuring Takeda & TAU processes are adhered to
• Manage and delegate GI2 Bus Ops onboarding tasks, track necessary actions for smooth onboarding process, collaborate with team to trouble-shoot onboarding related issues
• Ensure onboarding presentation and other materials are maintained; lead new hire onboarding presentation
• Supporting resource management/tracking as requested, including head count
• Act as TAU OPERA liaison for program resourcing, including generating reports and working with function heads to update algorithms

General Business Administration and Infrastructure:

• Provides project management support for TAU-level general infrastructure (e.g., space planning) and projects/initiatives (e.g., CREST, DEI, etc), or other special projects/initiatives as assigned; generate reports and slides for various needs of GI^2 TAU Operations
• Collaborate with Head of Business Operations manage monitor, track, and triage general business administration and infrastructure issues and trends; recommend process improvements, best practice business initiatives, and other solutions to enhance execution and/or streamline business operations processes to increase agility and efficiency
• Manage Space Planning Requests; track space issues & usage trends
• Contribute to process improvement or R&D or enterprise-wide initiatives related to onboarding, resources, spaces planning. Foster connections within and outside the functional area, and share insights, best practices, and lessons learned across the enterprise.
• Other duties as assigned, including back up coverage for colleagues

Training & Compliance, Information Management

• Oversee TAU Compliance metrics and reporting including: TEMPO, Global Mandatory Trainings, and GXP & non-GXP trainings
• Develop TAU specific training documents and job-aids and actively contributes to onboarding and mentoring junior and new team members 
• Act as Bloom SME, providing guidance and troubleshooting assistance as needed
• Records and Information management (RIM) Point of Contact, responsible for management of TAU records in collaboration with Head of Business Operations and Bus Ops Lead
• Collaborate on selection, design & management of TAU-owned Sharepoint sites, Smartsheets, or other project management platforms; build, implement, and train team-member on corresponding systems and processes
• Other duties as assigned

Event Planning & Budgets

• Oversee indirect budget for TAU events/team-building, track, approve, and allocate planning support; triage related issues
• Lead all meeting planning coordination and activities related to TAU-sponsored & TAK program events including US Onsites, in collaboration with Head of Business Operations
• Collaborates with Bus Ops Summit Planning Lead to plan and execute annual GI Summit meetings

EDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:

• Associates or bachelor’s degree in business; or equivalent relevant work experience
• 5+ years experience in business administration in pharma, biotech, or other research related organizations, with an understanding of R&D preferred
• 3+ years experience in project management with experience in dealing with multiple complex projects/programs with solid process-orientated mind-set and proven ability to manage with multiple projects and prioritize between deliverables.
• Ability to think strategically and logically to develop and provide options for TAU resource allocation, infrastructure, technology or process improvements.
• Ability to rapidly assimilate and synthesize information from diverse sources, assess complex/abstract problems and develop innovative solutions as necessary.
• Demonstrate and cultivate comprehensive cross-functional and industry perspective, judgment and ability to apply understanding to individual projects and programs.
• Collaborative nature and team mentality with ability to execute as an individual
• Self-motivated to deliver core role responsibilities and motivated to learn and expand skill-set beyond the scope of the role
• Ability to influence without authority
• Excellent communication skills with a proven track record of influencing and negotiation with others
• Savvy with systems, including IT, with a high level of proficiency in all Microsoft Office applications, especially Excel and SharePoint
• Ability to proactively identify business problems/ risks/issues and facilitate issue resolution and risk mitigation
• Knowledge of Healthcare Compliance, including U.S. Federal Sunshine Act, preferred.

This position is currently classified as “ hybrid” in accordance with Takeda’s Hybrid and Remote Work policy.

Empowering Our People to Shine

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Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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