Senior Business System Analyst – AI Enablement (Remote)
Job Description
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
ABOUT THE ROLE:
The Senior Business Systems Analyst – AI Enablement will spearhead the implementation, integration, governance, and adoption of enterprise AI tools. With solutions like Glean, Microsoft Copilot, Responsive RFP, and others existing and emerging tools, this role will ensure these technologies are seamlessly embedded into daily operations and continue to deliver measurable business value.
This individual will act as both strategic program owner and execution lead, working cross-functionally with IT, internal teams, and tool ambassadors to drive impactful AI-enabled transformation. Passion for technology, usability, and problem-solving is essential, as this role requires deep engagement in how tools are integrated, used, and evolved over time.
WHAT YOU'LL DO:
Platform Integration & Ownership
- Serve as the end-to-end owner for enterprise AI toolsets, managing their roadmaps, integrations, licensing, and user experiences.
- Translate adoption data, feedback, and performance metrics into actionable insights that inform future AI investments and feed into the IT roadmap priorities.
- Funnel validated AI use cases and emerging needs into the IT roadmaps, ensuring they are evaluated, prioritized, and funded appropriately.
- Lead evaluation and intake processes for new AI tools and innovations.
- Lead Agentic AI implementations to automate workflows and enhance team productivity.
- Create a cohesive AI tool strategy to reduce shadow AI use and align adoption with enterprise standards.
- Manage vendor relationships, contracts, and business requirements in collaboration with IT and stakeholders.
Enablement, Training & Adoption
- Lead the Tool Ambassador Program, training representatives from each department to champion usage, best practices, and feedback loops.
- Develop and deliver scalable training curricula for employees at all levels, ensuring teams have the knowledge and confidence to use AI tools effectively.
- Maintain up-to-date prompt libraries, user guides, and in-tool learning modules.
AI Governance & Security
- Establish and maintain AI governance frameworks, including acceptable use, model behavior expectations, and data handling protocols.
- Collaborate with Security and Compliance teams to conduct security reviews, data vulnerability audits, and licensing controls.
- Ensure compliance with internal and industry standards on data access, retention, and transparency.
Measurement & Value Realization
- Define success metrics and KPIs for AI tool performance, adoption, and business impact.
- Maintain a dynamic investment thesis and ensure tools continue to support evolving business goals.
- Deliver regular reports and dashboards showing ROI, investment rationale, and evolving business cases.
- Facilitate executive Steering Committees to ensure cross-functional alignment and continuous prioritization of initiatives.
Innovation & Use Case Development
- Act as a technical evangelist and enabler, staying ahead of AI trends and helping teams convert ideas into use cases.
- Collaborate with internal teams to identify pain points and solution AI-enabled workflows that improve productivity and quality.
- Drive continuous enhancement of tool UIs, user journeys, and modular content to maintain relevance and ease of use.
- Support UI/UX configuration of tools and maintain internal assets such as prompt repositories and solution templates.
QUALIFICATIONS & INTERESTS:
- Bachelor’s degree in Computer science, Information Systems, Business, or related field (or equivalent experience).
- A minimum of 5 years in enterprise IT, product ownership, or digital transformation.
- Proven experience managing or deploying AI-powered tools in a corporate environment.
- Strong understanding of enterprise integration, data security, and SaaS governance.
- Skilled in cross-functional stakeholder engagement, change management, and training enablement.
- Familiarity with tools such as Glean, Microsoft 365 Copilot, Responsive RFP, or similar.
- Experience with creating and managing enterprise system roadmaps and backlogs.
- Strong grasp of Agile methodologies and Agile project delivery.
- Excellent problem-solving skills and the ability to translate data into business insight.
- Effective communicator—able to explain technical data concepts to non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- The ability to drive change and influence cross-functional teams.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Stocked kitchen with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected].
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Company Information
Location: Irvine, CA
Type: Hybrid