Treatment Support Admin

Description

Are you passionate about making a difference in the lives of others who are on the journey to recovery? 

At Gateway Rehab Center (GRC), we’re looking for a dedicated and compassionate Treatment Support Admin to join our team and play a vital role in our REST for Women program at our Ohioville, PA location.  

This unique opportunity combines meaningful work with dynamic administrative responsibilities, supporting a program that empowers others to heal, grow, and thrive. If you're organized, empathetic, and energized by helping others succeed, we invite you to become part of a mission-driven team that's changing lives every day.

Responsibilities

• Provides administrative support to the clinical manager and therapy staff at RFW 
• Assists the Clinical Managers in coordinating staff training and keeps timely training records for all staff on campus. 
• Assists Clinical Manager in coordinating programs admissions, LOAs, hospital transfers and discharges in Aura 
• Schedules necessary appointments and transportation for patients as requested by clinical team 
• Provides communication with medical team relating to but not limited to: 

     a) Prescriptions from outside provider 

     b) Medical complaints and tasking in Aura 

     c) Prescription refill requests 

     d) Medication reconciliation: notifies medical team regarding admissions and discharges and obtaining prescriptions 

    e) Communicate with pharmacy and medical team to assure continuity of medical care 

     f) Ordering of medical supplies 

• Creates intake packets for new patients and assures these are up to date, complete and available for new admissions 
• Ordering and maintaining inventory of office supplies for the staff and orders when needed with approval from management. 
• Ordering inventory, maintaining stock, facilitating transactions and communicating with Gift Shop Manager to maintain necessary inventory at the RFW patient store.
• Provide group coverage as needed 
• Provide monitoring of medication self-administration as needed  
• Support mealtime distribution as needed 
• Provide patient transportation as needed 
• Attends mandatory GRC training and in-services as required.  

Knowledge, Skills, and Abilities

• General office procedure knowledge and experience. 
• Strong organization and communication skills. 
• Computer literate with working knowledge of WORD and Excel. 

Requirements

• High school diploma or equivalent required.   
• Post high school or business/secretarial school preferred. 

Additional Requirements

• Pass PA Criminal History Background Check
• Obtain PA Child Abuse and FBI Fingerprinting Clearances 
• Pass Drug Screen
• TB Test  
• Understanding addiction and recovery is helpful. 

Work Conditions 

• Favorable working conditions. 
• Physical demands include repetitive motions associated with the phone and computer. 
• Significant mental demands to remain organized despite constant interruptions and multiple demands. 

GRC IS AN EQUAL OPPORTUNITY EMPLOYER M/F/D/V