Collections Team Lead

Company Description

ST6 (Seal Team Six) is an elite team of battle-hardened software operators dedicated to building enduringly great software companies. Our focus is on professionalizing and scaling software businesses from $100 million to $500 million. We partner with top-tier private equity software firms such as TA, Hg, Insight Partners, and Genstar to acquire and build one platform company per year.

Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.

Role Description        

The Collections Team Lead reports directly to the Assistant Controller and is focused on reducing outstanding receivables, improving cash flow, and maintaining strong relationships with clients. They will closely with accounting leadership to develop and implement collection strategies that align with company policies and customer satisfaction goals. The ideal candidate will have a strong background in collections, accounts receivable, and customer service, demonstrating the ability to lead a team effectively in a fast-paced environment.

Key Responsibilities

• Drive significant performance improvements within a collections organization, focusing on enterprise customers.
• Successfully meet collection targets, including past due AR and weekly collections, while monitoring collector performance.
• Ensure accurate and timely reconciliation of all accounting transactions within the ERP system.

Competencies           

• Attention to detail: Involves a meticulous approach to work, prioritizing accuracy and thoroughness to ensure high-quality outcomes.
• Crisp communication: Clear and effective communicators capable of conveying information succinctly and clearly.
• Disciplined execution: Detail-oriented and organized, this leader prioritizes effectively, excels at time management, and anticipates well in decision making.
• Billing & collections: Understands the complexities of enterprise billing and collections workflows.
• Metrics development & reporting: Develops and reports on metrics to measure and enhance organizational efficiency.
• Order to cash process: Manages efficient and accurate order to cash processes.

Qualifications             

• Bachelor's degree in Finance or Accounting Required
• 3+ years in Accounts Receivable Role
• Travel expected: No Travel
• • Office Requirements: Fully remote