Software QA - Firmware Tester (Remote)

About the company 

Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. 

Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia. 

Our industry-leading services include codev, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. For more information, visit www.side.inc

About the role 

The role involves creating and maintaining detailed test cases, test data, and automation scripts to ensure software quality. It requires close collaboration with development and product teams to design effective test strategies and perform manual and exploratory testing. The QA professional identifies and tracks bugs, conducts regression testing, and analyzes logs (e.g., Splunk) to investigate issues. They also stay current with emerging testing tools and techniques to enhance quality assurance processes.

Key Responsibilities: 

• Develop, document, and maintain functional test cases and other QA artifacts, including test data, data validations, and automated scripts.
• Collaborate with development and product teams to understand product changes and design effective test strategies.
• Execute manual (white-box and black-box) and exploratory tests, ensuring comprehensive functional coverage.
• Identify, thoroughly document, report, and track bugs through resolution.
• Perform thorough regression testing after bug fixes.
• Monitor and analyze system logs, crash logs, and backend traces (e.g., Splunk) to investigate issues.
• Liaise with internal teams to understand system requirements and ensure quality deliverables.
• Monitor debugging process results.
• Stay up-to-date with new testing tools and testing strategies.

Requirements 

• Degree in Computer Science, Engineering or related is preferable.
• Knowledge in Firmware QA Methodologies, tools, and processes is a plus but not required.
• Experience writing clear, concise, and comprehensive test plans and test cases. 
• Hands-on experience with both white box and black box testing.
• Experience working in an Agile/Scrum development process.
• Experience with performance and/or security testing is a plus.
• Candidate must reside within Portugal with legal right to live and work in Portugal.

What we offer: 

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. 
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. 
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish. 
• Learn as you work and be part of something real that changes the face of gaming - forever. 
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities. 

ALL APPLICATION MUST BE SENT IN ENGLISH 

For more career opportunities, visit our career page: www.side.inc/careers