Monitoring Services Technician

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Our East Syracuse, NY laboratory is looking for a Monitoring Services Technician to join their Smart Sense team!  The Monitoring Services Technician’s primary responsibilities are to fill client orders for air quality monitors by assembling, testing, and calibrating the units to customer specifications.

Job functions:

• Routes incoming packages to appropriate department.
• Opens packages and signs in returned equipment.
• Perform equipment maintenance and troubleshooting.
• Assembles, inspects, tests, and/or calibrates all items needed to fill client orders, per LIMS order summary.
• Designs and assembles units to meet client specifications for the project
• Performs Quality Control checks of routine client orders.
• Coordinates with vendors to support data platforms and unit connectivity
• Ships client orders using vendor software platforms (UPS, FedEX and DHL).
• Adheres to SOPs, ensuring proper procedures are followed consistently.
• Maintains all required documentation with accuracy and clarity.
• Provides exceptional customer service both internal and external clients.

• Knowlege and hands on experience with electrical components and connections (Required)
• High School Diploma (Required)
• Diploma and 1-2 years of general work experience (Preferred)
• Proficient English language skills (Required)
• Strong attention to detail (Required)
• Basic reasoning and mathematical skills (Required)
• Basic computer skills (Required)
• Ability to lift/carry/push or pull upwards of 30 lbs, constantly (Required)

The hourly rate for this position is $20.00-$22.00.  This position is eligible for overtime pay.

In addition, your compensation package includes the following benefits:

• Participation in the Company’s benefit programs coincident or following the first of the month in which you are hired.
• Immediate eligibility to participate in the Company’s 401K Retirement Plan
• Paid vacation 
  • Four (4) floating holidays annually
  • Seven (7) company observed holidays paid
  • Sick time accrual

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.