Senior Product Designer - Digital Services

What You’ll Do

As a Senior Product Designer, you’ll lead the design of end-to-end patient experiences for the Novant Health digital ecosystem. You’ll work at the intersection of human-centered design and healthcare innovation to shape the future of patient access, engagement, and care navigation.

You will:

• Design holistic experiences across web and mobile platforms that improve how patients discover, book, and manage care with Novant Health providers and services.
• Collaborate cross-functionally with product managers, engineers, researchers, and stakeholders to define requirements, validate solutions, and deliver exceptional user experiences.
• Champion user needs through journey mapping, user flows, wireframes, and high-fidelity design comps.
• Leverage data and research insights to inform your design decisions, iterate quickly, and ensure solutions meet accessibility, regulatory, and quality standards.
• Mentor peers and contribute to a culture of design excellence, continuous learning, and inclusive thinking across the team by staying abreast of new tools, tactics, and trends across the industry
• Partner with design systems and brand teams to ensure a unified and scalable experience that reflects both Novant Health and RVO Health’s design values. 

What We’re Looking For

We’re looking for a systems thinker and hands-on craftsperson with a track record of leading impactful digital work. The ideal candidate will have:

• 5+ years of experience designing for consumer-facing digital products, ideally in healthcare, wellness, or other highly regulated industries.
• A strong portfolio demonstrating user-centered design, visual polish, and thoughtful UX across complex digital flows.
• Experience working with component-based design systems and collaborating closely with engineering partners.
• Familiarity with accessibility standards (WCAG), responsive web, and native app design principles.
• Comfort working in ambiguous problem spaces and shifting between strategic thinking and execution.
• Experience conducting or collaborating with researchers on usability testing and concept validation.
• Fluency in design and prototyping tools such as Figma, Miro, or Adobe CC.
• Excellent communication skills and the ability to clearly articulate design decisions to cross-functional teams and executives.
• Experience and confidence experimenting with Gen AI tools to expedite work processes and evolve user experiences

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $92,000.00 - $110,000.00 
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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