Senior Cloud Engineer (Windows AD/365)

Description

At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our team. If you’re ready to join our mission of setting the standard for IT excellence, we are looking for a talented Senior Cloud Engineer (Windows AD/365) to join our team.

We are seeking an experienced and skilled Senior Cloud Engineer (Windows AD/365) to join our dynamic team. The successful candidate will be responsible for providing technical expertise in developing and deploying cloud-based solutions. The candidate will have strong expertise in Azure, AWS, and GCP architecture, cloud infrastructure design and deployment, and excellent communication skills. This role requires consistent on-site presence at the client’s headquarters—8 hours a day, 5 days a week.

Requirements

Responsibilities:

• Collaborate with internal stakeholders and our clients to assess their cloud infrastructure requirements and provide guidance on the best solutions to meet their needs.
• Conduct migrations from client on-premises environments to the cloud, including interfacing with and modifying networking-related functions of these environments.
• Engineer complex cloud infrastructures for both customer and internal environments.
• Assist our clients in transforming their infrastructure to modern technologies and methods used to run line-of-business (LOB) applications.
• Work with our customers to validate existing infrastructure security, performance and availability and make recommendations for improvements and optimization.
• Lead technical customer engagements.
• Act as a technical escalation point within the team.
• Participate in deep dive sessions to share knowledge with other engineers and develop efficient customer solutions.
• Consistently share best practices with team members and help create knowledge base articles and documentation to solve/workaround issues.
• Provide advanced support for infrastructure-related issues and incidents.

Key Performance Indicators (KPIs)

• Measurement of projects completed within the scheduled timeframe and achieving project objectives.
• Creation and documentation of solutions and improvements implemented within the cloud infrastructure.
• Incident Resolution SLA: Measure and track the percentage of incidents and service requests resolved within the agreed service level agreement (SLA) timeframes.
• Quality of knowledge base articles and architectural design documentation shared with the team.
• Change Success Rate: Measure percentage of planned environment changes implemented without causing incidents, problems, or service disruptions.

Job Requirements and Qualifications:

• Bachelor's degree in computer science or a related field preferred.
• 5+ years of experience in cloud architecture and infrastructure design, including experience with Azure, AWS, and GCP Paas and IaaS services.
• Strong experience with cloud migration and deployment methodologies.
• Expertise in implementing security and compliance in cloud solutions.
• Experience with the use of networking devices to accomplish cloud migration initiatives including Cisco, Meraki, Sonicwall, Palo Alto, Fortigate, and Ubiquiti.
• Experience with the use of OpenAI, Augmented AI, Cognitive Services, Machine Learning and Artificial Intelligence fundamentals.
• Experience with Azure Front Door, Web Application Firewalls, Load Balancers, and Application Gateways.
• Proficiency in scripting languages (PowerShell, Python, etc.) and Infrastructure as Code tools.
• Experience with containerization technologies such as Docker and Kubernetes
• Strong technical skills in Microsoft 365 products, including but not limited to Microsoft Endpoint Manager (Intune), Entra ID, SharePoint Online, Teams, OneDrive, Exchange Online, and Power Automate.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Azure certifications, such as Microsoft Certified: Azure Solutions Architect Expert is highly preferred.
• AWS certifications such as AWS Certified Solutions Architect and AWS Certified DevOps Engineer are highly preferred.

Why join our winning team?

• Competitive wages to reflect your experience and skills.
• Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• 401(k) with company match to help you plan for the future.
• Flexible time off policies to ensure you maintain a healthy work-life balance.
• We offer many remote opportunities, allowing you to work wherever you want.
• We are committed to creating a positive impact on society and contributing to a better world--we're involved in our community and encourage our employees to do the same.
• We are reshaping the industry and the way it thinks about technology and service.
• We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
• The opportunity to be a part of an amazing team.

R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.