Product Owner - Privileged Access Management

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Company Benefits including Staff Travel from day one! 
• Challenge yourself to develop and deliver on the product strategy and roadmap for Privileged Access Management across the Qantas Group.
• Permanent, full-time (Hybrid) position based in Mascot

We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact. Technology is a big part of how we continue to pioneer our way forward.

The Product Owner - Privileged Access Management sits within the Technology Services department reporting directly to the Domain Owner - Identity & Access Management. The Product Owner will cover the end-to-end ownership of the PAM services for the Qantas Group based on the strategy and roadmap which is produced in conjunction with the relevant Domain/Solution Architects.  The Product Owner will also be responsible for stakeholder engagement, delivery management, vendor management whilst ensuring exceptional operational service management and governance.  

The Product Owner will facilitate planning and prioritisation of roadmaps with business stakeholders and define a delivery sequence to meet overall objectives and timelines​. You will also lead the operation of your product portfolio, ensuring that solutions are secure, scalable and maintainable for continuous improvement and value delivery.

The Product Owner will possess a customer-centric mindset and be responsible for fostering a team culture focused on continuous improvement and innovation.

The successful candidate will provide thought leadership and use their experience to protect Qantas Group assets with suitable solutions.

You’ll have:

• Experience in technology product management in a large enterprise environment.
• Comprehensive understanding of privileged access and effective management strategies.
• Extensive experience with Cyberark Privileged Cloud.
• Experience with Cyberark Workforce Password Management (preferred) or equivalent workplace password management
• Knowledge and experience in Microsoft Privileged Identity Management.
• Best practice experience in securing privileged access.
• Experience in product development, roadmap creation and execution.
• At least 5 years of experience in technology support or delivery roles within an Agile environment (or equivalent). Proficient in coaching and demonstrating an Agile mindset and methodologies.
• Competence in various Agile frameworks like Scrum, Kanban, design thinking, and human-centered design.
• Proven analytical and critical thinking skills to solve complex strategic problems on a large scale.
• Strong stakeholder management and commercial insight to bridge business and technical functions.​
• Experience designing and leading workshops to achieve specific outcomes.​
• Solid background in operational service management (ITIL)

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship. 

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be part of something special and play your part in the Qantas story – get in touch today!

Applications will close on Monday the 16th of June