Learning and Development Associate

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

We are seeking an experienced and dynamic Learning and Development (L&D) professional to join our team. This role is ideal for a self-starter who thrives in a fast-paced environment, sees the big picture, and is passionate about designing and delivering impactful learning experiences. The ideal candidate will bring strong program and project management skills, instructional design expertise, and a confident public speaking presence to support the growth and development of our employees and leaders. 

• Design, develop, and deliver engaging learning solutions using a variety of modalities (in-person, virtual, e-learning). 

• Serve as program manager for key learning initiatives, ensuring alignment with business goals and timely execution. 

• Create and curate content that supports leadership development, onboarding, performance management, skill development, career growth, and more. 

• Facilitate live and virtual training sessions with confidence and clarity, adapting to diverse audiences. 

• Manage vendor relationships and evaluate external learning solutions for alignment with internal needs. 

• Analyze learning data and feedback to measure program effectiveness and drive continuous improvement. 

• Support change management efforts through the creation of tools and frameworks that support teams undergoing change. 

• Assist in the development, implementation, and ongoing management of talent planning tools, processes, and employee-related data. 

• Support the implementation of enterprise-wide learning strategies and drive leadership development efforts. 
• Participate in communities of practice and share learning best practices across the organization. 

• Bachelor’s degree required; Master’s degree or relevant certifications preferred. 

• 7+ years of experience in learning and development, with a focus on program management, instructional design, and facilitation. 

• Experience in a corporate environment supporting leadership development at multiple levels. 

• Familiarity with talent management processes and tools. 

• Ability to navigate and lead through organizational change. 

• Certification in instructional design, coaching, or change management is a plus. 

• Proven ability to manage multiple projects and priorities in a dynamic environment. 

• Strong public speaking and presentation skills; able to engage and influence diverse audiences. 

• Demonstrated ability to think strategically and execute tactically. 

• Strong analytical skills with the ability to interpret data and make data-driven decisions. 

• High level of initiative, creativity, and problem-solving ability. 

• Experience with learning management systems (LMS) and content authoring tools (e.g., Articulate, Adobe Captivate). 

• Knowledge of adult learning theory, performance improvement, and modern learning methodologies. 

• Experience with leadership assessments (e.g., OPI, MBTI, Hogan, EQi) is a plus. 

Employee Benefits:  

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.   

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.