County Manager- Klamath Falls

Description

About Premier

Premier Community Supports provides the highest quality of person-centered support for in-home and community-based services. Premier was founded on the principles of person-centered care, integrity, quality, and a love for what we do, and it shows in the supports we provide.

County Managers are responsible for overseeing the day-to-day operations of the Community Living Support Programs and other assigned programs for Premier Community Supports in the assigned County. This job onboards and manages Individuals receiving Community Living Supports and the Direct Support Professionals who provide care, while maintaining a favorable reputation and working relationship with County Case Managers and other interested community partners.

Essential Duties:

1. Relationship Management: Learn and manage complex relationships with Individuals-Served/families, interested community members, PCS staff, and government agencies.

2. Individuals-Served Onboarding: Review Individuals-Served referrals from case managers. This entails filling out paperwork, requesting any documents, and making an appointment.

3. Person-Centered care for Individuals-Served: Identify supports needed and assign DSPs, maintain consistent contact, ensure documentation is current such as Medication Administration Records, Individual Support Plans, Service Agreements, Safety Plans and Protocols, etc.

4. Individuals-Served/DSP: Match the needs of the Individuals-Served/families while selecting DSPs with matching skills.

5. County Financial Status: Increases Premier’s market share of assigned county and increases profitability via onboarding new Individual’s- Served/families and DSPs, maximizing DSP hours worked and other means.

6. DSP Staffing: Identify, assist, and manage DSPs with tasks, communication with Individuals-Served/families, scheduling, training on approach, create a work environment conducive to Premier staff retention, arrange for and provide backup, maintaining consistent contact, educating on policies, etc.

7. Compliance: Manage and resolve any issues by reviewing Premier policies and Government Regulations with Individuals-Served/families, case management, and co-workers/supervisors.

8. Auditing Records: Ensures that all DSP and Individuals-Served/families’ information, Service Agreements, Protocols, Safety information, documentation, training, work availability is accurate and up to date.

9. Office Management: Manage phone calls, walk-ins and meetings, emails, texts from all parties, attend assigned meetings, and efficient time management.

10. Incident Reports: To ensure that incidents are reported in a timely manner; to clarify and accurately respond to incidents. To cooperate or assist with all investigations; internal or external.

11. Other Duties: Ability to perform and complete any additional tasks/projects as assigned.

Competencies:

1. Is a self-starter with the ability to work independently to meet productivity requirements.

2. Works well with group problem solving situations.

3. Relates effectively with Individuals-Served/families, staff, and community partners.

4. Handles crisis situations effectively and ethically according to Premier

Policies and Government Mandates.

5. Writes clearly, timely and accurately, including report writing, record keeping, and other documentation.

6. Contributes to building a positive and productive relationship with work team and Individual’s-Served/families.

7. Ability to pass a drug test upon request.

8. Ability to learn and implement CPR, First Aid practices, and understanding ISPs.

9. Effectively manages time by prioritizing, planning, scheduling work activities, ability to deal with frequent change, delays, or unexpected events.

10. Anticipates future changes and creates plans to best fit the situation.

Premier offers:

· Health, dental, vision benefits available with 75% of cost paid by Premier

· Accrue up to 120 hours of PTO (paid time off) per year

· 401K offered after 90 days of employment with up to 4% employer match

· Paid 1st and 16th of the month

*Salary $60K-$65K

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

 Education and Experience:

1. Bachelor’s Degree or equivalent Preferred

2. 4 years in Human Services Preferred

3. Minimum of 2 years working with Intellectual and Developmental Disabilities, 4 years Preferred.

Knowledge, Skills, and Abilities:

1. Requires a functional understanding of local human service agency operations.

2. Possess effective conflict resolution skills, problem solving skills, deductive reasoning, and leadership skills.

3. Strong written and verbal communication skills using tact, courtesy, and cooperativeness.

4. Computer experience, Microsoft Word, Microsoft Excel, and ability to use standard office equipment and software.

5. Ability to perform basic math functions

6. Define problems, collect data, establish facts, and draw valid conclusions.

7. Exercise judgment, resourcefulness, ingenuity, and initiative.

8. Ability to perform instruction, monitoring, and assessment of the work of others.

9. Ability to travel locally and out of the area.

Certificates, Licenses, Registrations:

1. Valid driver license, car insurance, and reliable transportation required.

Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

May work in congested areas with frequent interruptions. Occasionally requires lifting and moving up to 10 pounds Specific vision abilities required by this job include close vision and seeing while driving. Occasional local and regional travel. Clean, well ventilated, heated, and air-conditioned office.

Other: The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Management may add to or change the duties of this position at any time.