Dutch Speaking Customer Support for Gaming & Esports Department

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative for our Gaming & Esports Department. In this role, you will engage with Dutch-speaking customers and provide exceptional support related to gaming products and esports services. Your passion for gaming and dedication to customer satisfaction will be essential in helping players get the most out of their gaming experiences. If you’re looking to join a dynamic industry and make a difference, we want to hear from you!

Responsibilities

• Provide outstanding customer support to Dutch-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding gaming products, services, account issues, and esports events.
• Troubleshoot technical issues and provide effective solutions to enhance the customer experience.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with cross-functional teams to communicate customer feedback and drive service improvements.
• Stay informed about gaming trends, product updates, and esports tournaments to provide knowledgeable support.

• Fluency in Dutch and English; additional languages are a plus.
• Experience in customer support, ideally in the gaming or esports industry.
• Excellent communication skills and a passion for gaming.
• Strong problem-solving capabilities with a focus on customer satisfaction.
• Familiarity with CRM systems and proficiency in standard office software.
• A proactive attitude and ability to thrive in a fast-paced environment.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras