Spanish Speaking Customer Service for Beauty & Skincare Products Department

Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for a Spanish Speaking Customer Service Representative for the Beauty & Skincare Products Department. This role is essential for assisting our esteemed clients who seek information and support regarding a range of beauty and skincare products. You will be responsible for providing exceptional service to Spanish-speaking customers, ensuring they receive comprehensive assistance with their inquiries and concerns. If you have a passion for beauty products and love helping people, we invite you to join our dynamic team and contribute to elevating customer experiences.

Key Responsibilities

• Provide expert customer support in Spanish, assisting clients with their inquiries about beauty and skincare products.
• Handle customer complaints and questions efficiently, offering appropriate solutions and ensuring satisfaction.
• Maintain accurate records of customer interactions, inquiries, and transactions for quality assurance.
• Collaborate with the sales and product development teams to stay informed about new products and promotions.
• Engage with customers on social media and other online platforms to promote products and address their needs.
• Educate customers about product usage, benefits, and overall skincare routines to enhance their experience.
• Participate in ongoing training to expand your knowledge of beauty and skincare products and improve service delivery.

• Fluency in Spanish with strong communication skills in English, both written and spoken.
• Previous experience in customer service, preferably in the beauty or skincare industry, is highly desirable.
• Excellent problem-solving skills with a dedication to delivering outstanding customer satisfaction.
• Strong verbal and written communication skills to connect effectively with clients.
• A passion for beauty and skincare products with a willingness to learn about new trends and items.
• Able to manage multiple inquiries and tasks efficiently in a fast-paced environment.
• Exceptional attention to detail and organizational skills for maintaining accurate customer records.

• Performance bonus.
• Transportation bonus.
• Private health care benefits
• 2 additional salaries per year.
• Fully paid training by certified instructors