Dutch Speaking Customer Support for Home Entertainment Systems Department

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Dutch Speaking Customer Support representative within the Home Entertainment Systems Department. Guided by our motto 'With a new dawn comes your Next Job!', we are committed to connecting talented individuals with dynamic roles in leading companies. In this engaging position, you will assist Dutch-speaking customers by addressing their inquiries regarding home entertainment products and services, ensuring they receive top-notch support and expert guidance. If you're passionate about home entertainment and customer service, we invite you to join our team and help customers enjoy their entertainment experiences to the fullest!

Responsibilities

• Provide outstanding customer support to Dutch-speaking clients regarding home entertainment systems.
• Assist customers with inquiries on product features, setup, troubleshooting, and warranty information.
• Resolve customer complaints and issues effectively while maintaining a high level of professionalism.
• Document customer interactions and resolutions in the appropriate systems for future reference.
• Collaborate with technical support and sales teams to ensure seamless service delivery.
• Stay updated on home entertainment products and technologies to provide accurate and relevant information.
• Identify opportunities to improve customer service processes based on customer feedback.

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably within the technology or home entertainment field.
• Excellent communication and interpersonal skills with a focus on customer satisfaction.
• Strong problem-solving abilities and a knack for resolving technical inquiries.
• Familiarity with customer support systems and CRM software is an advantage.
• Ability to work well in a fast-paced and dynamic environment.
• A genuine enthusiasm for home entertainment systems and a commitment to providing exceptional customer experiences.

• Performance bonus.

• Transportation bonus.
• Private health care benefits
• 2 additional salaries per year.
• Fully paid training by certified instructors
• Private Health Insurance
• Training & Development
• Meal vouchers - Subsidized Meals