PIC Summer Intern - Patient Services

Mass General Brigham • Boston-MA • Temporary

N/A

per year

Healthcare customer support Internship Patient Services Mass General Brigham

Job Description

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

REPORTS TO: Sr. Manager Operations

Qualifications

Brief Position Overview: Warmly greet patients, visitors and vendors at the front desk, give direction for clinics, escorting patients to their appointments, wheelchair retrieval.
Desired Skill and Duties: An outgoing individual who has a sunny disposition, is able to stand for long periods of time, able to walk with others and familiar with computers (light typing and navigation)
Schedule: (hours and days): Monday – Thursday 8:30am-3:30pm
On-site or hybrid?: On-site
Attire: Business casual; no leggings, ripped jeans, hooded sweatshirts, open-toed shoes or clothing items with logos/phrasing.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

Employee Type

Temporary

Work Shift

Day (United States of America)

EEO Statement:

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.