Product Director, Database Services

In this role you will be leading team of seasoned DBA and responsible for all aspects of database services for Global Wealth and Asset Management segment. You will be leading the team's transformation to build a robust foundation and drive operational excellence. Working in collaboration with our IT and business partners you will build a culture of high performance and engagement.

Position Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive database strategy aligned with organizational goals. Lead initiatives to modernize the database infrastructure, enhance performance, and support business growth.

• Team Management: Oversee the recruitment, development, and performance of the database team. Foster a collaborative and innovative work environment that encourages professional growth and excellence.

• Database Architecture and Design: Guide the design and implementation of scalable, secure, and high-performance database architectures. Ensure alignment with industry standard processes and emerging technologies.

• Operational Excellence: Establish and maintain policies and procedures for database management, including backup and recovery, security, performance monitoring, and tuning. Ensure high availability and reliability of database services.

• Security and Compliance: Implement robust data security measures to protect sensitive information and ensure compliance with relevant regulations and standards. Conduct regular audits and assessments to identify and mitigate risks.

• Budget Management: Develop and manage the budget for the database services department. Optimize resource allocation and negotiate with vendors to ensure cost-effective solutions.

• Customer Collaboration: Work closely with other IT leaders, business units, and customers to understand their data needs and provide expert guidance on database solutions. Support multi-functional initiatives and projects.

• Innovation and Continuous Improvement: Stay abreast of industry trends and new technologies. Drive continuous improvement initiatives to enhance database capabilities and support the organization's digital transformation efforts.

Required Qualifications:

• Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or a related field. Relevant certifications (e.g. Microsoft SQL Server, Azure SQL or similar) is preferred.

• Extensive experience (typically 10+ years) in database management, with a proven track record of leading successful database teams and projects.

• Solid understanding of database technologies, including SQL and NoSQL databases, cloud-based solutions, and data warehousing.

• Demonstrated experience in planning, managing budgets, and negotiating with vendors.

• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate with customers at all levels.

• Strong problem-solving and decision-making abilities, with a focus on delivering high-quality solutions that meet business needs.

Preferred Qualifications:

• Critical Thinking
• Leadership and Team Development
• Innovation and Technology Integration
• Risk Management and Compliance
• Effective Communication and Collaboration

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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