Information Technology Professional

Overview

Kimley-Horn, one of Fortune Magazine’s “100 Best Companies to Work For,” is looking for an IT Professional to join the team in our San Antonio, TX office.  

Responsibilities

• Act as the primary IT point of contact, ensuring reliable and responsive support to all staff.
• Lead and manage a small team of local IT support analysts, providing mentorship, direction, and performance feedback.
• Maintain and support day-to-day IT operations including desktop support, infrastructure troubleshooting, and end-user training.
• Oversee IT service delivery related to office infrastructure, including networking, onsite severs, AV systems, and printers.
• Coordinate with enterprise IT teams and service towers to implement companywide technologies and standards locally.
• Support laptop deployment technologies and manage device lifecycle activities such as imaging, inventory, and replacement planning.
• Facilitate office expansions, moves, and/or new offices in partnership with facilities team.
• Collaborate cross-functionally to identify and resolve technology challenges and continually improve IT service delivery

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 8+ years of progressive IT experience in a professional services or corporate environment, including team leadership or mentorship responsibilities.
• Strong foundational knowledge in the following areas:
  • Windows 11 desktop environment and device management
  • Office 365 suite (Outlook, Teams, OneDrive, SharePoint)
  • Active Directory and basic networking (DHCP, DNS, IP troubleshooting)
  • Imaging and deployment tools (e.g., SCCM, Autopilot, Intune)
  • Printers, AV systems, and general office hardware
• Demonstrated experience managing local office IT needs while coordinating with centralized enterprise IT teams.
• Strong organizational and communication skills; able to prioritize tasks and provide exceptional customer service.
• Comfortable navigating ambiguity and applying critical thinking to develop solutions.
• Ability to travel occasionally between supported offices or to company events

Why Kimley-Horn?

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 18 years!

Key Benefits at Kimley-Horn

• Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
• Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
• Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
• Professional Development: Tuition reimbursement and extensive internal training programs.
• Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.