Centralized Scheduler

Overview

Kessler Rehabilitation Center

Position: Centralized Scheduler (High-Volume Call Center)

** Bilingual in English/Spanish Required **

Address: 1050 Wall Street West Lyndhurst, NJ

Status: Full Time 40 Hours Weekly 

*We are located at Kessler Rehabilitation Center's shared services corporate office*

Pay Rate: $18-$20 hourly depending on experience 

Job Benefits include:

Competitive salary

PTO

Medical, Dental, Vision Insurance

401(K) Matching 

Employee Discount

Growth Opportunities on our Career Ladder

At Kessler Rehabilitation Center we offer our employees: 

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/Rx, vision, and dental plan offerings
• Company matching 401(k) retirement plans, as well as Life and Disability protection

Responsibilities

• Possesses excellent communication and organizational skills
• Exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers
• Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling
• Exhibiting excellence in customer service
• Provides excellent customer service through all phone interactions
• Ensuring an overall excellent patient experience

Qualifications

• High School Diploma or equivalent required
• Proficiency in various computer applications/programs required
• Excellent written and verbal communication skills required
• Previous experience within a healthcare customer service setting preferred
• Bilingual English/Spanish required 
• Answering heavy volume phone calls experience preferred

Additional Data

Equal Opportunity Employer/including Disabled/Veterans