VP, Merchandising

iHerb • Irvine, California, United States • Full-time

$220,667

per year

leadership Strategy Negotiation eCommerce Merchandising

Job Description

Job Summary:

The Vice President of Merchandising will lead the development and execution of iHerb’s merchandising and purchasing strategy to drive revenue growth, optimize product assortments, and strengthen supplier partnerships. Reporting directly to the SVP of Merchandising, this executive role holds P&L responsibility and plays a pivotal part in shaping the company’s strategic direction.

This leader will manage a high-performing merchandising team and collaborate cross-functionally with marketing, operations, inventory management, legal, finance, and other key stakeholders to deliver on business goals. Success in this role requires a balance of visionary thinking and operational excellence, with a strong focus on data-driven decision-making, supplier negotiations, and category performance management.

Job Expectations:

Define and implement merchandising strategies that enhance assortment optimization, drive category growth, and maximize margin performance across all product lines
Establish and monitor measurable KPIs related to pricing, promotions, product lifecycle management, and margin performance—fostering a culture of continuous improvement
Develop and lead data-driven vendor negotiation strategies, focusing on high-volume, strategic brands to achieve cost efficiencies, long-term value, and strong supplier partnerships
Collaborate with Marketing to align on brand-building initiatives, supplier co-op programs, and market-specific promotional campaigns
Oversee the creation and execution of innovative, customer-centric product and brand strategies that align with growth and profitability targets
Provide strategic insights through advanced analytics, including product and vendor performance, promotional ROI, and category trend analysis, to inform and optimize merchandising decisions
Guide cross-functional efforts in partnership with BI, Supply Chain, Planning, and Operations to improve inventory flow, reduce costs, and enhance supply chain resilience
Develop frameworks for vendor communications that reinforce transparency, accountability, and partnership excellence
Serve as a key voice in executive planning, contributing to company-wide growth strategies, annual budgeting, talent planning, and margin improvement initiatives
Facilitate regular performance reviews and business updates with senior leadership to assess progress against revenue and profitability goals.

Knowledge, Skills and Abilities:

Required:

Revenue-focused experience in ecommerce industry
Demonstrated ability to negotiate against tight deadlines with valued partners
Experience leading KPIs and metrics
High-energy and highly persuasive presentation skills delivering to small and large audiences
International market experience ( MENA, APAC, EU)
Executive-level communication and negotiation skills
Strong Operational, Merchant and Vendor management experience
Strong project management skills, with the ability to identify and implement process improvements, system overhauls, and solutions to improve efficiency and effectiveness
Collaborative approach to managing relationships and the ability to work effectively with cross functional teams to meet goals and drive growth, impact, and organizational performance
Fluency in common ecommerce, CRM and web analytics tools
Ability to thrive in a high-growth, entrepreneurial, and fast-paced environment (1800+ brands)
Ability to move quickly and efficiently from one objective to another
Data analysis and pricing strategy background
Excellent organizational and problem-solving skills
Ability to handle multiple tasks, with awareness of deadlines, in a fast-paced business environment
Ability to analyze existing processes and implement changes to drive efficiencies
Strong negotiation skills, influencing abilities and relationship management

Equipment Knowledge:

Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of 10+ years experience of strategic Merchandising with Buying, Planning experience.
Demonstrated experience in e-commerce, preferably within a strategic setting in a high-growth, fluid organization.

Education Requirements:

Bachelor’s Degree in Business or Supply Chain related field preferred, or a combination of education and equivalent work experience.

#LI-AM1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.

For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:

$220,667—$386,168 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.