Regional Business Manager

About Tamias

At Tamias, we simplify retail and business operations with smart, scalable POS solutions. From tracking inventory to boosting sales and streamlinitng operations, we empower businesses of all sizes to grow faster and serve better.

Driven by real-time insights, automation, and a community-first mindset, we help businesses in retail, restaurants, sports, entertainment, and beyond stay sharp, agile, and competitive in a rapidly changing world.

About the Role
The Regional Business Manager (Ops/Sales) is responsible for overseeing and driving the operational and sales performance within a designated sub-region. This role involves strategic planning, team leadership, and ensuring the alignment of sales and operational goals to achieve business objectives.

Key Responsibilities

• Strategic Planning: Develop and implement strategic plans to drive sales growth and operational efficiency within the sub-region.
• Sales Management: Lead the sales team to achieve targets, manage key accounts, and develop new business opportunities.
• Operational Oversight: Ensure smooth and efficient operations, including supply chain management, logistics, and customer service.
• Customer Support: Oversee customer support functions, ensuring timely and effective resolution of customer queries and issues.
• Handling Customer Queries and Escalations: Manage and resolve customer queries and escalations for the pertinent geography, ensuring high levels of customer satisfaction.
• Team Leadership: Recruit, train, and mentor team members, fostering a high-performance culture.
• Performance Monitoring: Track and analyze sales and operational metrics, providing regular reports to senior management.
• Budget Management: Develop and manage budgets, ensuring cost-effective operations and maximizing profitability.
• Customer Relations: Maintain strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction.
• Compliance: Ensure all operations comply with company policies and relevant regulations.
• Technical Support: Resolve basic technical issues related to Tamias software for POS management at restaurants and retail locations.
• Installations and Troubleshooting: Perform installations and troubleshooting of Tamias software to ensure smooth functionality.

• Education: Bachelor's degree in Business Administration, Management, or a related field. MBA preferred.

• Experience: Minimum of 5 years of experience in a managerial role within operations and sales, preferably in a similar industry.

• Skills: Strong leadership, communication, and analytical skills. Proficiency with POS-related systems, such as ERP. Basic technical skills for resolving issues, performing installations, and troubleshooting related to POS management software.

• Attributes: Results-driven, strategic thinker, and excellent problem-solving abilities

• 🎯 Performance-based bonus structure tied to sales targets

• 🌍 Remote-first setup and flexible working hours
• 💬 Inclusive, collaborative company culture
• 🚀 High-impact role in an innovative tech startup