Provider Ops Lead @ Honeydew

Mission 

Our mission is to ensure that no one in the world has to suffer from a treatable skin disease because of an access issue ever again.

About Honeydew 

Honeydew is building an operating system for hundreds of millions of people globally to access expertise and science-backed skin treatments, from prescription to retail.

Our tech forward dermatology experience helps people with chronic skin conditions access licensed specialists, FDA-approved treatment, and ongoing support in record time (24 hours vs an industry average of 6 months).

Honeydew is the future of skin health — digitally native, scientifically rooted, integrated end-to-end, and powered by AI.

Stage 

Since launching, Honeydew has helped thousands of patients achieve life-changing results with strong customer love (see our reviews) and even fandom, and we are growing 7x YoY. We are built on the foundation of our dermatology-specialized health platform, world-class dermatologists and skin experts.

Honeydew is backed by Footwork VC, Rex Woodbury (Daybreak VC), and top tier angels like Jeff Nadler (Teladoc), Max Mullen (Instacart), Brent Saunders (Allergan), Cory Levy (Z fellows), and Adam Guild (Owner).

Founders 

Honeydew was started by David Futoran (Wharton) and the dermatologist who cleared his skin, Joel Spitz, MD (Princeton, Columbia), after David spent years struggling to access care.

Opportunity 

This is an opportunity to join our fast-paced team and help millions of people access life-changing treatment. Honeydew’s Provider Ops Lead will work closely with Dr. Joel Spitz, and other functional leaders.

We're offering a salary range of $120,000-$150,000 base

• high equity (you’ll be one of the first 25 employees)

• flexible PTO

• opportunity for fully remote work

• health, vision, and dental insurance

• a company MacBook & internet stipend

• free Honeydew membership
  

What you’ll work on:

As the Provider Ops Lead, you’ll be the operational glue between our providers and business, ensuring care is high-quality, consistent, and scalable.

• Partner with the Chief Medical Officer to deliver ongoing training and development for providers

• Develop and maintain Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs)
  Support Quality Audits, analyze outcomes, and drive corrective actions

• Monitor provider KPIs and performance data; translate insights into coaching opportunities and process improvements

• Lead clinical operations projects that improve efficiency, elevate care quality, and further our mission

• Act as the communication bridge for clinical updates across internal teams

Who you are:

• 3+ years of experience in healthcare operations, provider relations, or clinical program management

• Skilled at building SOPs, managing quality programs, or conducting audits

• Strong communicator and collaborator - especially with clinical leaders

• Analytical and data-fluent - confident working with KPIs and operational metrics

• Motivated to build a lasting generational company that impacts millions of people

• Willing to get in the weeds and get things done

• Committed to “Do No Harm” - a core principle at Honeydew as our work impacts people’s health

Nice to have:

• Experience in dermatology or outpatient specialty care

• Familiarity with telehealth or AI-enabled care delivery