Office Manager

Description

Join Our Team at Downtown Dental Loop – Office Manager Opportunity

Are you an experienced and compassionate dental office manager with a knack for operational excellence and a warm, patient-centered approach? Downtown Dental Loop is seeking a dedicated Office Manager to lead our dynamic team in the heart of Chicago’s Loop.

About Us:

At Downtown Dental Loop, we pride ourselves on providing comprehensive dental care in a welcoming and modern environment. Our skilled team offers a full spectrum of services, from routine cleanings to advanced cosmetic and restorative treatments, all utilizing the latest technology. We are committed to enhancing the patient experience every day.

Why Join Us

• Workplace Culture – Be part of a team that values collaboration, integrity, and a little fun along the way.
• Incentive Pay – Your hard work pays off with bonus opportunities tied to your success.
• Professional Growth – We invest in your leadership journey through ongoing training and career development.
• Employee Sustainability – Your well-being matters. We support both your professional and personal success.

What You'll Do:

• Lead with Data: Use KPIs and performance metrics to drive operational success.
• Elevate Patient Experience: Ensure every patient feels welcomed, valued, and cared for.
• Drive Financial Success: Manage budgets, optimize scheduling, and hit performance goals.
• Streamline Operations: Oversee day-to-day functions including billing, insurance, staffing, and training.
• Build Strong Teams: Cultivate a high-performing, positive, and unified team culture.
  

Requirements

What We're Looking For:

• Service: A commitment to providing exceptional patient care and maintaining high levels of patient satisfaction. You are a manager who goes the extra mile to ensure that every patient is welcomed with a smile, has a positive experience, and feels valued, creating a comfortable environment that fosters trust and loyalty.
• Mastery: Expertise in dental office operations, including managing administrative tasks, ensuring smooth workflows, and having a deep understanding of dental procedures, insurance, and patient care. You consistently demonstrate proficiency in office management systems, scheduling, insurance processes, and patient care protocols, staying up-to-date with the latest dental practices and technology to improve efficiency.
• Integrity: A strong ethical compass, ensuring transparency, honesty, and trustworthiness in every aspect of their work. You handle sensitive patient (and employee) information with the utmost confidentiality, resolves conflicts fairly, and ensures all financial transactions and documentation are accurate and compliant with industry regulations.
• Leadership: Ability to inspire, motivate, and manage a team effectively, ensuring alignment with the office’s goals and values while fostering a positive workplace culture. You lead by example, cultivates a supportive and collaborative team environment, drives employee engagement, and ensures that all team members perform at their best and feel appreciated.
• Entrepreneurial Thinking: A proactive, forward-thinking approach to problem-solving and improving the business, with the ability to adapt quickly and identify opportunities for growth. You are a manager who identifies and implements process improvements, finds ways to increase office efficiency, seeks out new revenue opportunities, and continuously looks for innovative solutions to enhance both patient care and the office’s operations.