Architect (Solution) - EXP.O NOW, IS Customer Experience

Expeditors • Seattle, Washington, United States • Full-time

$165,000

per year

Agile Technical Leadership Solution Architect Architecture Customer Experience

Job Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

18,000 trained professionals
350+ locations worldwide across 60+ countries
Fortune 500
Globally unified systems

Job Description

Expeditors' Customer Experience Portfolio is exclusively focused on delivering value to customers and creating the digital products, like EXP.O NOW, that uplift the technology leadership with our customers and industry. EXP.O NOW is a visionary, industry-leading platform that is the place to go to do business with Expeditors. Our technology enables a seamless digital experience that connects our customers to their goods, providing a powerful tool to support strategic business decisions.

The EXP.O NOW organization is made of of many teams that build and support the customer-facing EXP.O NOW product and associated legacy systems. The full team of teams is operating as a Scaled Agile "Large Solution" that is divided into two sub-groups, or Agile Release Trains (ARTs). The Solution Architect plays a key leadership role setting the technical vision and guardrails for the end-to-end solution, across both ARTs, enabling the success of the EXP.O NOW product.

The Solution Architect is responsible for defining and communicating a shared technical and architectural vision for the EXP.O NOW product and its associated legacy solutions to help ensure the systems under development are fit for their intended purposes. They determine the primary components and subsystems, identify the interfaces and interactions between them, define Nonfunctional Requirements (NFRs), communicate the Solution Context and Solution Intent to team members and stakeholders, and work with business stakeholders to help ensure fitness for purpose. The EXP.O NOW Solution Architect collaborates closely with the EXP.O NOW System Architects, applying intentional architecture and emergent design principles to deliver a first-class, modern experience for Expeditors' customers. They are capable of weighing in on the technical implementation details; however, they gravitate toward leading by influence and empowering the teams to determine the best path forward.

This position will report to the Senior Manager of EXP.O NOW and will work directly with development team members, ART leadership, and product management, as well as stakeholders across the company.

KEY RESPONSIBILITIES

Collaborate with the EXP.O NOW, Portfolio, and Enterprise architects to contribute to, understand, and support the strategic technical direction of the enterprise
Create and implement strategies for technology adoption within the Portfolio
Understand and communicate Strategic Themes and other key business drivers for architecture to technical and nontechnical stakeholders
Help design solutions which deliver business value while upholding our nonfunctional requirements (NFRs)
Partner with EXP.O NOW architects to elaborate Capabilities and Features
Champion adherence to nonfunctional requirements (NFRs), delivering built-in quality, including availability, security, and performance
Define key technical initiatives that support delivering business value via Enabler Epics
Support the Customer Experience Portfolio and EXP.O NOW strategies for building and maintaining the solution-level architectural runway
Work with the teams to identify high priority technical work leading to improved productivity and team satisfaction
Coach developers, architects, and other technical leaders, identifying training opportunities and fostering common best practices
Support Systems Development Lifecycle and Software Acquisition Lifecycle processes
Leads, supports, or participates in ART ceremonies and practices, in alignment with the Scaled Agile Framework (SAFe)

This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

Downtown Seattle
Federal Way
Lynnwood
Bellevue (Factoria)

Qualifications

MINIMUM QUALIFICATIONS

10+ years of experience in technical roles
Experience working with Java, JavaScript/TypeScript, relational databases, and RESTful APIs
Proven experience as a technology oriented leader
Strong leadership, communication, organization, and execution capabilities
Experienced problem solver, strong collaborator, and able to provide clarity around complex topics
Strong understanding of a Systems Development Lifecycle (SDLC), DevSecOps, and Lean/Agile concepts
Assertive personality, interpersonal, action and outcome driven leadership
Ability to actively inspire, coach, mentor, and motivate
Ability to promote autonomy, mastery and purpose, through empowerment and creating leaders

DESIRED QUALIFICATIONS

Experience working on customer-facing systems and knowledge of related industry best practices
Experience working with Angular, micro frontends, Microsoft Data Fabric, Microsoft Power BI, non-relational/NoSQL databases, and GraphQL APIs
Familiarity with cloud solution development and infrastructure provisioning
Global logistics/Supply chain business knowledge
Experiene in a SAFe organization
Experience in a systems architecture role
Ability to define, break down and refine work at the Epic and Capability level to deliver thin slices of value
Experience with work management software such as Azure DevOps

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.