Commercial Compliance Contract Manager
Job Description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
We are hiring a proactive and meticulous Commercial Compliance Program Manager to join our Commercial Legal team! This critical role will be instrumental in managing and enhancing our newly established Commercial Legal Compliance Program. With a primary focus on supporting our United States Public Sector (USPS) and global public sector engagements, this role will also support Elastic’s global commercial contract compliance efforts.
Reporting to the head of the USPS and America’s Commercial Legal team, this position is ideal for a self-sufficient, resourceful professional who thrives in a dynamic environment. You will be committed to maintaining and improving Elastic’s robust compliance frameworks for our public sector and commercial customers, partnering with other legal and compliance professionals across the company and implementing programmatic solutions. In this role, you will be in a pivotal position to build trust with internal teams and customers, and to accelerate our go-to-market motion by eliminating rework. Eastern US Time Zone is preferred.
What You Will Be Doing
- Lead and manage the day-to-day operations of the Commercial Legal Compliance Program, primarily focused on the US Public Sector. This includes overseeing tools for capturing and tracking contractual obligations, maintaining compliance dashboards, ensuring data accuracy, and serving as the primary point of contact for program inquiries.
- Support and drive strategic commercial compliance initiatives, in partnership with other key SMEs (i.e., data privacy and geographical experts). You'll prepare materials for the Global PubSec Steering Committee, track action items, and facilitate actions and communication to ensure alignment.
- Interpret, analyze and assess global contractual obligations against Elastic's products, processes, and go-to-market strategy, including specific focus on USPS, Elastic’s FOCI-mitigated entity, and global public sector.
- Support deal negotiations by enabling compliance-related insights and guidance. This is particularly important for USPS and other public sector engagements, ensuring we meet regulatory and contractual requirements.
- Develop and deliver engaging and effective commercial compliance training programs for internal teams. This ensures relevant groups understand their responsibilities, contractual obligations, and how to use compliance tools, resources, playbooks, and procedures.
- Foster strong relationships with key partners across Legal & Government Affairs (including regional commercial leads, legal operations and data privacy), Sales, Deal Desk, InfoSec, Finance, and Sales Operations. You'll demonstrate initiative and ownership to find ways for process improvements, simplify workflows, enhance commercial compliance tools, and champion a culture of compliance and accountability to help drive business enablement.
What You Bring
- Proven experience in contract management, contract administration, or a similar commercial compliance-focused role. This includes significant experience with U.S. public sector contracting requirements and compliance, preferably within an in-house legal department of a technology company. Experience with public sector compliance outside the U.S. is a strong plus, but not required.
- Demonstrable success in developing, implementing, and managing compliance programs or complex projects involving various internal and external groups.
- Exceptional organizational, analytical, and problem-solving skills with careful attention to detail. You can work cross functionally to interpret complex contract language or legislative content and translate it into actionable compliance tasks.
- A proactive, self-starting nature. You can work independently, prioritize effectively in a fast-paced environment where time matters, and adapt to shifting priorities with ethical judgment, flexibility, and humor.
- Excellent communication (written and oral) and interpersonal skills. You can convey complex compliance concepts clearly, build trust through empathy and consistency, and foster transparency and accountability with diverse groups.
- Proficiency in contract management systems, Salesforce, Microsoft Office Suite (especially Excel), GSuite, and ideally, dashboarding tools.
- A strong commitment to high standards, continuous learning, and contributing innovative ideas. You're dedicated to enhancing team and company effectiveness.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Company Information
Location: Mountain View, CA
Type: Hybrid