Specialist, Legal Operations (12 month FTC)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Specialist, Legal Operations to join the Legal Team on our journey to always deliver amazing experiences.

At Delivery Hero, we are on an exciting journey to transform our global legal operations through the implementation of CLM and other Tech systems in all our brands around the globe. We're looking for a bright and proactive Transformation Manager or Legal Operations Specialist with strong communication skills to join our Legal Operations team in our HQ in Berlin and play a crucial role in driving the successful rollout and adoption of technology.

The Legal Operations team is responsible for implementing and enhancing a variety of legal tech solutions, transforming contract lifecycle and matter management, and collaborating closely with legal counsels to ultimately drive operational excellence and fostering a seamless legal experience in 70+ markets.

This is a fantastic opportunity for a motivated individual with a foundational understanding of transformation management to gain invaluable hands-on experience in a fast-paced international environment. You'll work closely with our central Legal Operations team in Berlin and Legal as well as Procurement stakeholders across the globe.

• Supporting the Legal Operations team in the ongoing rollout / adoption of our global CLM and matter management system.
• Assisting with project management tasks, including tracking progress, managing timelines, and identifying potential roadblocks in several projects.
• Contributing to and owning change management activities, such as developing communication materials, training resources, and supporting user adoption efforts.
• Gathering feedback from users across different jurisdictions and contributing to system improvements and enhancements.
• Helping to develop, innovate and document processes.
• Being a strong Stakeholder Manager enthusing others with change and innovation.

• A Bachelor's degree or other qualification in a relevant field such as Business Administration, Communication, Transformation & Innovation management, contract management or a related discipline.
• 2+ years of experience in a consultancy firm focused on global IT system rollouts and change journey - ideally for Legal or Procurement -  or relevant experience within an in-house legal or other operations team of an international company.
• A strong interest in legal technology. Familiarity with CLM or Matter Management systems is beneficial.
• Excellent organizational and project management skills, with the ability to manage multiple tasks simultaneously.
• Solid communication and interpersonal skills, with the ability to interact effectively with stakeholders from diverse cultural backgrounds.
• Fluency in English is essential; additional languages are a plus, especially Spanish.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.