Outreach Executive II Lead

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health 

Title: Outreach Executive

Location: Various

Role Description:

The Outreach Executive (OE) reports to the Sales Manager and is responsible for developing relationships with key businesses and organizations within their assigned territory in order to create patient acquisition opportunities. The OE will also engage prospective patients, introduce Oak Street Health, and guide them through the new patient journey.

Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive!

Core Responsibilities:

• Sales

  • Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets

  • Demonstrated ability to develop, maintain and grow a rigorous sales pipeline, with accurate forecasting and reporting

  • Deliver highest level of sales and customer service to our prospects, patients and community partners

  • Generate leads by prospecting, building and maintaining relationships throughout the community

  • Nurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking

  • Master internal sales and marketing programs and systems to maximize effectiveness

  • Demonstrated ability to think strategically when developing local relationships and sales plans. Must be able to plan 3-6 months in advance and accurately forecast sales performance

• Account Management

  • Prospect, engage and create new trusting relationships with local businesses within an assigned territory, at multiple levels, including employees, key contacts, manager and business leaders, to drive patient growth opportunities 

  • Develop collaborative partnerships and manage an account book of 40+ community and business partners to gain a deep understanding of business challenges and create mutually beneficial relationships and development opportunities

  • Create and manage an account development plan and report on results

  • Capture and record customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems

  • Develop sales plans that will organize efforts around the business development cycle, including prospecting, proposal creation, presenting to potential community partners and relationship development with the goal of developing new opportunities for patient acquisition

• Other duties as assigned

What we’re looking for

This is an exciting opportunity to own sales strategy and execution in a value based care organization that is changing the way healthcare is delivered.

We are looking for:

• Sales or account management experience preferred

• Degree from 2 or 4 year institution preferred

• Access to personal transportation with a valid driver's license required 

• Ability to use E-Mail and computer reporting tools, Salesforce experience preferred

• Healthcare knowledge a plus

• Passion for sales, and a drive to succeed

• Ability to quickly connect and influence the right people 

• Someone trusted and comfortable in tough situations

• Adept negotiation skills

• Self-motivated, ambitious individuals that want to control their own income

• Knowledge of various Microsoft Office products, including, but not limited to, Excel and Word

• Team player and contributor to the overall effectiveness of the team

• Someone to represent Oak Street Health professionally and ethically and demonstrate good judgment in all activities

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.