Service Owner (m/f/d) Digital Workplace & Collaboration for Original Equipment Solutions - REF81456L

Original Equipment Solutions (OESL) is emerging as a stand-alone global leader in the automotive sector, with over 17,000 employees and €2 billion in annual sales. Operating in 15 countries across 35 locations, including technology centers, OESL will build on Continental’s rich legacy to deliver high-quality parts to major OEMs and commercial vehicle customers worldwide. 

Why Join OESL ?

• Greater Impact: Take part in shaping the future of a dynamic  organization, with the opportunity to bring ideas to life and reap significant professional rewards. 
• Growth and Innovation: Work in a fast-moving, environment that encourages innovation and offers opportunities for continuous growth and expanding your skill set. 
• Creative Space: Experience the entrepreneurial spirit of a start-up culture within a global organization, enjoying both the creative freedom and the responsibility needed to thrive in modern working environments. 
• Tight-Knit Team: Join a highly collaborative team where individuals have the power to shape their work, make meaningful contributions, and drive collective success. 

The Service Owner Digitial Workplace (DWP) & Collaboration at OESL (m/f/diverse) is responsible for key components of the company's enterprise-wide collaboration solutions. They drive the strategic development and successful use of collaboration solutions to optimise the digital workplace at OESL. Key responsibilities include:

• Transforming and shaping internal collaboration through strategic establishment of specified solutions within the DWP portfolio.
• Continuously refining the service strategy of collaboration solutions, primarily based on M365, Atlassian (Jira & Confluence) and other services, considering technological innovations as well as future trends.
• Leading complex, cross-functional IT projects, including implementation, vendor management, change and communication, stakeholder management, and budget responsibility.
• Managing operations with internal and external support providers, including escalation management and communication planning.
• Optimising the services through continuous improvements from technical, procedural, and user-oriented perspectives, including activities to increase user acceptance.
• Establishing and conducting sustainable demand management and an evergreen process aligned with stakeholders, customers, and management.

Hiring can take place at different OESL IT Locations.

• Completed studies in computer science, business administration, business informatics, or a comparable qualification.
• Experience in software ergonomics, e-learning, online communication, community management, and knowledge management required.
• Technical expertise or professional experience with collaboration technologies, especially Microsoft Office 365 /Atlassian (Jira & Confluence), required.
• Professional experience in IT service management; or agile project management is desirable.
• Experience in managing external service providers.
• Fluent in English, both written and spoken.
• Excellent communication and moderation skills.
• Strong negotiation skills and the ability to find practical solutions for all parties involved.
• Change management skills required.
• Independent, structured, results- and customer-oriented working style.
• Willingness to travel occasionally.

Applications from severely handicapped people are welcome.

• Hybrid schedule – Work-life balance is important, so we offer a flexible schedule with mobile and flexible working models, sabbaticals or cross-border work

• Corporate Benefits – We collaborate with different vendors, and we receive discounts for various products - like restaurants, fitness programs etc.

• System for Rewarding Improvement Ideas – We have an internal improvement program (Continental Idea Management) that allows you to come up with ideas and to be honored with an attractive bonus (according to your improvement idea)
• Professional development - Many opportunities to develop yourself within the company
• Competitive Compensation in line with your personal contribution & company performance 

Sounds interesting for you? Click here to find out more.

Our Commitment

• Influence: We offer opportunities to have a greater impact and reap more rewards professionally

• Initiative: We encourage our people to grow, take on greater responsibilities, be innovative, and gain new capabilities

• New Work: We value the flexibility and agility that makes modern working possible and makes a customer-centric company successful

• One team: We believe in a culture of belonging to a tight team of individuals who can drive success together

These aspects influence the selection process in building our new team of pioneers. We are an exclusive unit to belong to and look forward to meeting you!

Ready to drive with Continental? Take the first step and fill in the online application.