Teen Clubhouse Program Manager

Description

Title: Teen Clubhouse Program Manager
Organization: Boys and Girls Clubs of San Leandro
Location: Clubhouse
Department: Programming

Reports to: Chief Programs Officer

Direct Reports: Teen Tech Coordinator, Teen Cafe Coordinator, Academic Success & Career Readiness Coordinator, Teen Sports & Recreation Coordinator, Teen Youth Development Professional 

Exempt Status: Exempt

Position Type: Full-Time; On-site

Compensation: $68,640 - $85,0000 per year

Benefits: Health, Paid Time-Off, Paid Sick-Time, Pension, 403(b), Paid Holidays, EAP, Calm

Position Overview:

The Teen Clubhouse Program Manager is responsible for overseeing the daily operations and programming of the Teen Clubhouse, ensuring a focus on safety, outcome-driven services, effective staff supervision, and strong partnership management. This role requires dynamic leadership to create a positive, inspiring, and growth-oriented environment for teens, staff, and families. 

Reporting to the Chief Programs Officer, the Teen Clubhouse Program Manager plays a key role in implementing BGCSL’s strategic objectives. This includes managing program delivery, assessing outcomes, and fostering strong relationships with external stakeholders. The Teen Clubhouse Program Manager will lead the team in executing high-quality programs that prepare teens for success while maintaining a safe and supportive atmosphere.

Our Values in Action:

1. Transformative Leadership: We aspire to transform possibilities into probabilities. By embodying emotional intelligence, vulnerability, and empathy, we foster positive change with humility, authenticity, and continuous self-improvement. What that looks like in this role: Setting clear and achievable goals, encouraging creativity, open communication, active listening, humility, and coaching. Leading by example, creating a culture of trust, empathy, and authenticity with teens, staff, and families. Modeling emotional intelligence by actively listening, providing thoughtful feedback, and supporting the team through challenges with humility and vulnerability. Fostering an environment where both staff and teens feel empowered to grow, learn, and take on new opportunities. Prioritizing your own continuous development and encouraging the same in others. Helping to transform the Clubhouse into a space where possibilities become tangible outcomes for the youth we serve.
2. Resilience: We approach every situation with a growth mindset, demonstrating flexibility and courage, reframing challenges as opportunities. We acknowledge our current state, embrace change, and adapt as needed, maintaining a solutions-oriented approach throughout our growth journey. What that looks like in this role: Eagerness to learn and develop, remaining adaptable, willing to problem-solve, able to maintain composure, positive communication. Navigating the dynamic nature of teen programming with flexibility and optimism. Maintaining a solutions-oriented approach that focuses on growth and learning. Embracing change and modeling courage by encouraging your team to adapt and innovate, ensuring the Clubhouse remains a safe, engaging, and responsive space. Acknowledging where improvements are needed and leading the team in creating and implementing strategies for continued success.
3. Youth Centered Approach: Every organizational action or maneuver is designed to directly impact and benefit the youth we serve. We value and prioritize the youth perspective, making decisions with a focus on their needs and well-being, rather than adult convenience. What that looks like in this role: Seeking input from the youth, being humble and open-minded, creating and maintaining a safe environment, advocating for the youth. Making decisions that prioritize the voices and needs of teens, ensuring they feel heard, respected, and valued. Developing and implementing programs that reflect their interests, aspirations, and feedback, rather than focusing on convenience or ease for adults. Advocate for teens by building strong partnerships that provide them with meaningful opportunities and experiences. Making every action necessary to keep the well-being and success of teens at the center of your decision-making.

Essential Functions:

Leadership & Strategic Planning:

• Direct Teen Clubhouse programs, activities, and services to empower teens for success and cultivate an outcome-driven atmosphere.
• Supervise daily Teen Clubhouse operations, ensuring alignment with funding source standards and upholding safety protocols.
• Strategize, implement, and assess comprehensive programs, staff, and services to fulfill grant requirements and address member needs. 
• Generate monthly reports, leverage CRM (Salesforce) data, and conduct site observations to evaluate program efficacy and propose enhancements. 

Staff Management & Professional Conduct:

• Recruit, develop, and assess staff to ensure high-quality teen programming, and reinforce organizational values within the Teen Clubhouse, fostering a strong and positive culture
• Attending and supporting organizational events, maintain professionalism, and communicate effectively with leadership regarding any challenges or issues. 

Resource Management & Partnership Development:

• Manage the Teen Clubhouse operations within the approved budget, in collaboration with the Director of Safety, control expenditures, collaborate on grant writing and ensure safety and cleanliness. 

Relationships:

• Maintain close contact with teen club members and external stakeholders, including high school administrators, parents, and community groups, to foster effective partnerships and collaboration. 

BGCSL Competencies:

• Commitment to Safety & Quality: Prioritizing the physical, emotional, and psychological safety of youth, staff, and the community while adhering to established quality standards.
• Accountability and Integrity: Maintaining high standards of ethical behavior, transparency, and responsibility in all actions and decisions. 
• Problem Solving & Decision Making: Analyzing complex situations, identifying challenges, developing effective solutions, and implementing action plans that lead to positive outcomes.
• Communication & Listening: Exhibiting clear, empathetic, and effective communication skills while actively listening to others to build trust and understanding.
• Cultural Competency: Promoting diversity, equity, inclusion, and respect for all communities served.
• Leadership: Inspiring, guiding, and influencing individuals and teams to achieve a shared vision and organizational goals.
• Teamwork: Collaborating effectively with others, building positive relationships, and contributing to a shared goal.
• Financial Stewardship: Managing resources responsibly with an emphasis on sustainability and transparency.
• Results Orientation: Setting measurable goals, monitoring progress, and delivering high-impact outcomes aligned with the organization’s mission and strategic priorities. 
• Change Management & Adaptability: Navigating, leading, and embracing change effectively while maintaining organizational stability and progress.

Qualifications & Experience:

Required:

• Bachelor’s Degree in Education, Social Work, Public Administration, Youth Development, or a related field.
• Minimum of 5 years of progressively responsible experience in youth development, out-of-school-time programming, or related nonprofit leadership roles.
• At least 2 years of staff supervision experience, including hiring, coaching, and performance management.
• Demonstrated success managing teen-focused programs with measurable outcomes.
• Strong knowledge of trauma-informed practices, youth engagement strategies, and culturally relevant programming.
• Experience working with school districts, local government agencies, and/or community-based organizations.
• Familiarity with budgeting, grant compliance, and CRM systems (e.g., Salesforce, CitySpan).
• Excellent communication, organizational, and leadership skills.
• First Aid/CPR certification within 90 days of employment. 
• Commitment to the entire academic school year, including training dates, and availability for Teen Clubhouse closeout operations.
• Must be at least 21yrs old.

Preferred:

• Experience with an inner-city community-based organization.
• Thorough understanding of nonprofits and specifically youth development organizations, including an understanding of inherent risks and best practices for risk management, strongly preferred. 
• Master’s Degree in a related field.
• Bilingual (Spanish, Mandarin, or another language widely spoken in the San Leandro area).
• Experience with Boys & Girls Clubs of America (BGCA) programs and tools.
• Certification or formal training in youth development, DEI practices, or restorative justice.

Work Environment:

This position will work primarily in a Clubhouse environment at the Boys & Girls Club of San Leandro. This role may occasionally require flexibility to accommodate organizational events or deadlines. Key aspects of the work environment include:

• Frequently required to stand. 
• Frequently required to walk. 
• Frequently required to sit. 
• Continually required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl. 
• Continually required to talk or hear. 
• Occasionally exposure to outside weather conditions. 
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials (Communicable diseases in an office environment including COVID-19, common cold, and flu viruses. Negative TB screen required). 
• While performing the duties of this job, the noise level in the work environment may vary, light to moderate.
• The employee must occasionally lift and/or move more than 50 pounds.
• This position is primarily in-office with rare availability to work remote.

The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs.

The above description is intended to describe the general content and requirements for the performance of this job. It is not an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, nor does it change your status as an at-will employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.