Microsoft Dynamics 365 CRM – Development Lead (f/m/div.)

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Since its inception, Robert Bosch, SA, based in Lisbon, has proudly served as the cornerstone of the Bosch Group's presence in Portugal. We excel in providing essential central services such as Accounting, Procurement, Communications, Legal and Marketing, firmly establishing our reputation as a leader in critical domains like Information Technology and Industrial Consultancy. Moreover, our strong dedication to our most invaluable asset, our people, lies at the very core of our mission.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Your contribution to something big:

Join our local team in Lisbon as part of Bosch Digital, and support the Bosch Home Comfort division by customizing, developing, and operating Microsoft Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, and Field Service).
As part of the extended Bosch Digital team, your work will have a global impact, supporting internal customers across more than 40 countries.

Main Responsibilities:

• Design, develop, and maintain Microsoft Dynamics 365 Customer Engagement solutions
• Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions
• Develop and maintain integrations with third-party systems
• Create and maintain technical documentation and specifications
• Troubleshoot and resolve issues related to Dynamics 365 CE
• Participate in Agile ceremonies: sprint planning, daily stand-ups, retrospectives, reviews and refinements
• Conduct code reviews and provide feedback to team members
• Work with technologies such as .NET and JavaScript
• Support end-to-end integration between Microsoft Dynamics 365 and SAP ecosystems

Education:

• Degree in Computer Science or a related field (preferred)

 Tech Stack & Tools:

• Microsoft Dynamics 365 Customer Engagement (Sales, Marketing, Customer Service, Field Service)
• C# / .NET
• JavaScript
• SAP integration tools (SAP PI, CPI, Solace)
• Azure DevOps

 Experience & Knowledge:

• Proven experience in developing plugins, workflows, and customizations in Dynamics 365 CE
• Experience with Agile methodologies and working in cross-functional international teams
• Solid experience in technical integration of third-party applications or ERP systems
• Experience in writing and maintaining technical documentation

Languages:

• Portuguese and English (minimum B2 level – spoken and written)

 Soft Skills:

• Strong analytical and problem-solving mindset
• Excellent communication and interpersonal skills
• Proactive, autonomous, and collaborative team player
• Comfortable working in a multicultural and agile environment

Work #LikeABosch includes: 

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site (general clinic)

📚 Training opportunities (p.e., technical training, foreign languages training) & certifications

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch

🏋️ Sports and health related activities (gym)

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen

Success stories don´t just happen. They are made...

Make it happen. We are looking forward to your application!