Position:

Job Description:

The Senior Digital Functional Analyst is a critical role responsible for driving the success of the ArrowSphere platform, supporting ECS North America's operations. The Senior Digital Functional Analyst, ECS IT is responsible to demonstrate & provide leadership skills to help shape strategy, architecture, design, and implementation of scalable IT solutions across ECS organization. This is the perfect opportunity for you to become a part of an innovative and energetic team that develops solutions which will have a transformative impact on the whole organization.

Additionally, this individual will cultivate relationships across senior business leadership and other IT teams to help prioritize, coordinate, and deliver projects and initiatives within the organizational roadmap. This includes working with business and technology areas to understand and drive requirements for IT delivery in a fast-paced environment.

What You'll Be Doing

• Serve as the primary functional SME (Subject Matter Expert) for the ArrowSphere platform in North America.

• Collaborate with business teams, external customers, and vendors to ensure seamless platform operations and enhancements.

• Drive roadmap execution, including feature development, partner onboarding, and customer issue resolution.

• Act as a liaison between technical teams and business stakeholders to translate requirements into actionable solutions.

• Maintain close coordination with North American business teams, including immixGroup, to ensure alignment with strategic goals.

• Provide real-time support and decision-making to address critical issues and opportunities.

• Build and maintain strong relationships with internal and external stakeholders, acting as a trusted advisor.

• Provide guidance on cross-functional dynamics, including legal, operational, and technical considerations.

• Stay updated on industry trends and best practices to inform platform strategy and execution.

• Mitigate risks associated with service levels, project timelines, and customer trust by ensuring consistent onshore support.

• Address gaps left by the departure of the previous functional SME, ensuring uninterrupted operations.

• Reduce dependency on external consultants by providing in-house expertise and leadership.

What Are We Looking For?

The ideal candidate for this position should possess a good understanding of IT development methodologies and demonstrate solid skills in business processes. This individual must have excellent communication skills, both verbal and written, and demonstrate a team-oriented, goal-and results-driven work ethic. The role requires working collaboratively with the business community and other IT team members within a dynamic and high-profile environment.

• Deep understanding of digital platforms, particularly in the distribution domain.

• Experience with complex systems integration, data analysis, and process optimization.

• Proficiency in tools and technologies relevant to ArrowSphere and similar platforms.

• Strong knowledge of North American business operations, including regulatory and compliance requirements.

• Ability to align technical solutions with business objectives and customer needs.

• Proven track record of driving high-impact projects and delivering measurable results.

• Exceptional interpersonal skills to engage with stakeholders across various levels and functions.

• Ability to work in a fast-paced environment, managing multiple priorities and deadlines.

• Strong problem-solving skills and a proactive approach to addressing challenges.

Experience/Education:

• U.S. citizenship or permanent residency to ensure compliance with government-related projects.

• Ten or more years of information technology experience

• Experience as scrum master.

• Experience working with Manufacturing/ Distribution industry preferred.

What’s In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Paid Time Off (including sick, holiday, vacation, etc.)

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

• Short-Term/Long-Term Disability Insurance

• Wide Variety of Growth Opportunities

This position is not eligible for employment sponsorship, i.e. Visa. Eligible candidates must have permanent work authorization in the United States.

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Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

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EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.