Product Manager, Billing

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

As a Senior Product Manager for Billing at Zuora, you will drive transformational initiatives that revolutionize how enterprise customers manage their quote-to-cash processes. You will own and lead the creation of a new contract object and order orchestration service, directly impacting revenue operations for Fortune 500 companies. You'll partner with C-suite executives at enterprise accounts, work closely with deal desk and financial operations teams, and shape the future of commerce.

This role sits at the intersection of product innovation and customer success, requiring deep expertise in order management systems, billing operations, and enterprise revenue workflows. You'll evangelize new capabilities to customers, analysts, and the market while driving internal alignment across engineering, sales, and customer success teams.

What you will do:

• Drive Product Strategy - Own end-to-end product roadmap for next-generation contract objects and order orchestration services that power complex enterprise quote-to-cash workflows
• Lead Customer-Facing Innovation - Partner directly with enterprise customers, deal desk teams, and financial operations leaders to identify opportunities and validate solutions that drive measurable business impact
• Shape Market Positioning - Serve as the primary evangelist for new order management capabilities through customer advisory boards, industry conferences, and analyst briefings
• Enable Revenue Growth - Design and launch products that accelerate deal velocity, reduce quote-to-cash cycle times, and unlock new revenue streams for enterprise customers
• Drive Cross-Functional Excellence - Lead complex initiatives spanning engineering, sales, customer success, and finance teams to deliver integrated solutions that exceed customer expectations
• Establish Thought Leadership - Author content, speak at industry events, and build Zuora's reputation as the leader in enterprise commerce innovation

What you have:

• 6-8 years of product management experience with demonstrated success at leading enterprise software or SaaS companies, with at least 2 years focused on billing, order management, or financial operations systems
• Deep expertise in quote-to-cash processes, order management systems, deal desk operations, and enterprise revenue workflows - you've built products that CFOs and RevOps teams depend on
• Proven track record of outbound product management including customer advisory boards, competitive positioning, sales enablement, and go-to-market strategy execution
• Strong technical foundation with experience in API design, microservices architecture, and enterprise system integrations
• Executive presence with demonstrated ability to present to C-level stakeholders, influence cross-functional teams, and drive consensus in complex enterprise environments
• Strong leadership skills and ability to influence without direct authority
• Understanding of financial compliance requirements including revenue recognition (ASC 606/IFRS 15), audit controls, and enterprise reporting needs
• Bachelor's degree in Business, Computer Science, or related field

Good to haves:

• Experience with subscription billing platforms (Zuora, Chargebee, Recurly) or enterprise ERP systems (Salesforce CPQ, Oracle, SAP)
• Background in financial operations, deal desk, or revenue operations roles
• MBA or relevant advanced degree

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected].