Administrative Assistant 2

Description

About WSDOT

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation! 

The Opportunity

The WSDOT is seeking an energetic and reliable individual to fill the role of Administrative Assistant 2 located at the North Central Region (NCR) Headquarters Office. The Administrative Assistant must possess the ability to quickly foster positive working relationships with internal and external customers to provide administrative support and customer service. The successful candidate must have excellent organizational skills to execute a wide variety of deadline driven secretarial activities with accuracy and efficiency. If you are an organized, friendly, and dedicated professional who enjoys working in a fast-paced, customer service-oriented environment, we invite you to apply.

What to Expect

Among the varied range of responsibilities held within this role, the Administrative Assistant 2 will:

• Provides customer service and administrative support
• Proficiently uses WSDOT software and tools, including DOTtime, TRAINS, Oracle, the Purchasing Card Management System (PCMS), online bill pay accounts, Crew Manager, insideDOT, and the Internet to conduct daily duties and responsibilities.
• Receives visitors, following established check-in safety and security procedures. 
• Answers and routes phone calls in a timely fashion to appropriate personnel. 
• Receives and prepares incoming and outgoing mail.
• Orders office supplies and other items as needed.
• Manages conference room and state pool car calendars and requests for building use.
• Pays and processes accounts payable and receivable, verifying accuracy, approvals, and charge codes. 
• Manages the petty cash account and makes deposits.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Knowledge of clerical functions and familiarity with office management and administration. 
• Proficient computer skills, including electronic filing systems, Microsoft Office, and web-based applications. 
• Demonstrated knowledge of excellent customer service principles. 
• Excellent listening and verbal and written communication skills. 
• Ability to evaluate requests, offer options to customers, prioritize, multi-task, and focus with frequent interruptions. 
• Ability to work independently and collaboratively as part of a team. 
• Superb organizational skills. 
• Attentiveness to detail.

In addition, the following is required:

• High school diploma or GED. 

It is preferred that qualified candidates also have:

• Previous experience in administrative, timekeeping, accounts payable, and other customer service work. 
• Aptitude to learn new software, skills, and processes necessary or beneficial to job duties. 
• Propensity to be proactive and anticipate customer and business needs. 
• Previous work experience with the State of Washington. 
• Experience in providing support for large meetings and events. 
• Valid Driver's License. 
• Spanish language capability. 

Important Notes 

• This recruitment may also be used to fill additional positions per business needs.
• This position offers flexible/hybrid remote work options.
• The salary range listed includes the legislative approved general wage increase of 3%, effective on July 1, 2025.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code. 
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Why WSDOT 

• Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
• Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness. 
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information. 

Check out this video to learn more: Why WSDOT?

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible. 

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment. 

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at [email protected]. Please be sure to reference Administrative Assistant 2 #20110 in the subject line.