Travel Consultant - Onsite - University of Kansas

Description

Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics, has an immediate opening for an onsite Travel Consultant to work in the athletic office of the University of Kansas.  At KU, you'll be part of a tradition of excellence and a team that values integrity innovation and student-athlete success.  This is an exciting opportunity to contribute to the behind-the-scenes operations that support Jayhawk Athletics.  If you are an experienced travel agent this may be an exciting fit for you!

As primary contact for KU Athletic travel, the position is responsible for managing and coordinating travel logistics for KU's NCAA Division I athletic programs.  This role supports the travel needs of student-athletes coaches, and staff across all sports, ensuring efficient, compliant and cost-effective travel arrangements for group travel. This role requires a strong, seasoned agent, preferably with sports travel experience.  This position is located at the university athletic office in Lawrence, KS.

Qualifications:

• Minimum of 5 years of experience as a travel consultant; Group/Sports Travel experience preferred.
• Excellent communication, organization, and problem-solving skills required.
• Smartpoint/Apollo experience is preferred.
• Ability to work flexible hours, including evenings and weekends during peak travel periods and during emergency travel situations.
• Flexibility to travel to Waterloo on occasion for training, meetings, or team building activities.

What is expected in this role:

• Demonstrates proficient knowledge, skills and abilities utilizing industry and proprietary technology, including Smartpoint/Apollo GDS.
• Coordinate and book travel for all athletic teams, including air, hotel, ground transportation and meals.
• Serve as the liaison between Kansas Athletics and travel vendors, including airlines, hotels, and charter services.
• Manage travel logistics for recruiting visits, coaching staff, and administrative personnel.
• Provide real-time support during team travel, including after-hours assistance for urgent changes.
• Collaborates with sport program directors and operations staff to anticipate and fulfill travel needs.
• Communicates effectively and exhibits excellent customer service skills.
• Continuously strives to provide clients with a positive experience, utilizing analytical and strategic skills.
• Positively contributes to the team environment.
• Understands the importance of quality and accountability with regards to revenue generating tasks and responsibilities.
• Demonstrates the ability to be a good team player; dependable and reliable; flexible with the ability to multi-task.
• We are a team at Short's Travel Management and as such, you may be expected to assist in other departments or handle tasks outside your typical position scope for the benefit of our clients or company.

Key Competencies

• Positive Mindset
• Self-motivation / Drive
• Work Ethic / Ownership
• People-centric Leadership
• Objective Listening
• Collaborative Style
• Critical Thinking
• Commitment to Continuous Improvement
• Ability to Multi-Task and Prioritize to Meet Deadlines

Requirements

Technical Skills:

• Microsoft Office skills preferred (Word, Excel, Outlook)
• GDS, internet, Online booking tool and portal knowledge

Compensation & Available Benefits:

• Competitive salary commensurate with experience
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k) plan
• Vacation/Earned Time Off

Short’s Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM’s mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win!

The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.

Short’s Travel Management is an EOE employer.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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