Contract Social Media Associate (MY)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

• External Coordination & Sourcing (60%)
• Source and manage creators, merchants, and partners for content campaigns
• Oversee timelines, deliverables, and usage rights
• Ensure external content aligns with brand and campaign goals

• Internal Content Production (20%)
• Support in conceptualisation/ production of short-form content (e.g. Reels, TikToks)
• Organise and manage content libraries

• ShopBack Pay Content Coordination (20%)
• Assist with planning and rollout of ShopBack Pay content
• Align with internal stakeholders (campaigns, merchant, account managers)
• Manage timelines and deliverables

• Fresh graduates are welcomed. Bonus for minimum 1 year of experience in marketing.
• Ability to commit for the full 6 months contract duration
• Proficiency in Cantonese, English and Mandarin Chinese is required to communicate with stakeholders in the market.
• Strong collaboration and interpersonal skills to work closely with channel partners, internal teams, and external stakeholders.
• Excellent written and verbal communication skills, with a strong ability to create compelling content and manage social media accounts effectively.
• Proactive problem-solving skills and the ability to address operational issues efficiently.
• Exceptional organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Positive & Agile working mentality 
• Candidates with basic Excel skills are preferred

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at [email protected].