Senior Product Manager, Data

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we’ll deliver success:

We are looking for a Senior Product Manager, Data to join our Data team! The Data team is responsible for building and maintaining cutting-edge data science, AI, and ML capabilities to help both our business and our customers scale and operate more efficiently.

At Shippo, we’re on a mission to build the "Shipping layer of the internet," and our Data team is at the heart of this vision. We’re seeking a Senior Product Manager to define and execute on key initiatives that leverage data to drive real-world customer and business impact. This is a high-impact role where your work optimizes the shipping experience for our customers. You will leverage new technologies, tackle complex engineering and data science challenges, craft scalable solutions, and make our entire customer platform more intelligent.

• Play a key role in the development and execution of product strategy for data science and ML-powered solutions
• Partner with data scientists, engineers, designers, and business stakeholders to identify opportunities, define requirements, and prioritize key features
• Own the definition of key metrics, tracking, and reporting to measure the success and impact of data initiatives
• Drive product roadmap for AI and ML capabilities that improve shipping operations and provide intelligent insights
• Translate complex technical concepts into clear value propositions for both internal teams and external customers

• 4–6 years of product management experience with a technology company, with 1–2 years focused on data products or AI/ML
• Product management experience in a B2B or B2B2C context
• Demonstrated ability to work effectively with data science, design, and engineering teams
• Strong analytical skills and comfort with data-driven decision making
• Experience with agile methodologies and product development lifecycle
• Proven experience working cross-functionally and leading through influence, not necessarily through authority
• Excellent communication skills, both written and verbal, for a variety audiences and technical backgrounds

• 1–2 years of product management experience in e-commerce, logistics, or shipping operations technology
• Technical background in data science or statistics
• Familiarity with ML platforms, data visualization tools, and analytics

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working 
• One week-long company wide winter shutdown 
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $135k to a max $182k annual salary. We tend to anchor our pay in the middle of this range ($158k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.

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We leverage AI to review all resumes during the application phase to ensure fairness, comprehensively evaluate each submission, and mitigate bias. However, all decisions at every stage of the process are made by a real person.