Senior HR Coordinator

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. 

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

When it comes to workplace structure, we believe in balancing individual flexibility and community connections.  It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.

So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to.  Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.

About the team and role

As a Senior HR Coordinator, you will manage a variety of projects and tasks that will enhance the employee's journey and help engage and retain great talent. You’ll be the first point of contact for employee questions, handling each one with professionalism and care, while also contributing to critical HR areas like benefits administration, systems and data management, continuous process improvement, and delivering solutions that elevate the employee experience.

You bring a sharp eye for detail, a proactive mindset, and a natural instinct for creating thoughtful, human-centered solutions. You’re energized by solving problems creatively and thinking outside the box to find better, more efficient ways of working. In this dynamic role, you’ll wear many hats and grow alongside a collaborative, ambitious, and supportive team that values curiosity, respect, and development. If you're a self-starter who loves learning and thrives on turning challenges into impact, we’d love to hear from you. Join us at Scribd—where your contributions are valued and your work makes a difference.

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About you :

• You’re empathetic, approachable, and genuinely committed to supporting and guiding employees.

• You communicate with clarity, integrity, and professionalism, building trust by delivering thoughtful and proactive guidance and solutions.

• Adaptable and collaborative, you thrive in team environments and contribute positively to team goals and initiatives.

• Organized and thorough, you manage multiple tasks comfortably, maintain attention to detail, and calmly navigate shifting priorities.

• You're proactive, motivated by continuous improvement, and eager to enhance processes and elevate the employee experience.

• Curious and growth-oriented, you welcome opportunities to expand your responsibilities, solve problems with confidence, and continuously develop your skills.

What you will do

Employee Support & Guidance

• Serve as the first point of contact for employee questions, delivering timely, professional, accurate responses.

• Lead administration from onboarding, payroll issue resolution, benefits & perks, to employment changes, offboarding, and more.

• Drive consistency and support in key HR areas by managing the behind-the-scenes logistics, tools, and touchpoints that power a smooth, human-centered employee journey.

• Provide support by preparing, organizing, and managing immigration-related documentation, processing applications, and assisting with maintaining compliance for visas and work authorizations.

• Partner with other departments to proactively identify opportunities and support improvements that elevate the employee experience.

HR Processes & Compliance

• Interpret, communicate, and evolve human resources policies, procedures, laws, standards, and regulations.

• Interest in employment law, with working knowledge of regulations such as FMLA, ADA, and EEOC, and the ability to ensure consistent compliance with federal, state, and local requirements.

• Partner with our Finance team to administer payroll bi-monthly, ensuring all updates and changes are captured.

Benefits Administration

• Support our benefits & perks administration systems to ensure all data is accurate and updated as needed.

• Conduct benefits orientation for new hires and support employees throughout their benefits lifecycle.

• Manage leaves of absence and ensure compliance with ACA and non-discrimination requirements.

• Serve as the primary liaison with our benefits broker and employees.

• Lead open enrollment and drive benefits education and communication strategy

• Identify and implement improvements to our benefits offerings and processes.

Scribd Humans - Inclusion & Belonging

• Support internal initiatives that foster a diverse, inclusive, and engaged community.

• Partner with employee resource groups, contribute to community-building communications (e.g., newsletters), and help execute programs that promote an inclusive environment.

You Have

• Experience: You have experience in an operations role.

• Technical Skills: You are proficient in Google Suite and HRIS, or a quick learner of new systems.

• Communication: You are a skilled communicator – in pen and voice – phone or live; you provide helpful guidance with clarity.

• Collaboration: You are skilled at developing effective relationships with your team and the broader employee population.

• Confidentiality: You can handle confidential information with discretion.

• Organization: You are independent, organized, and passionate about accuracy and attention to detail. You are excellent at juggling multiple projects and deadlines simultaneously.

• Adaptability: You are self-aware and open to adapting to changing priorities.

• Problem-Solving: You thrive in situations where you can think critically, anticipate issues before they arise, and proactively suggest effective solutions.

• Growth-mindset: You are motivated and an active learner—if you don’t know something, you find a way to learn about it and aren't afraid to ask for help.

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States.

In the state of California, the reasonably expected salary range is between $68,000 [minimum salary in our lowest geographic market within California] to $116,500 [maximum salary in our highest geographic market within California]. 

In the United States, outside of California, the reasonably expected salary range is between $56,500 [minimum salary in our lowest US geographic market outside of California] to $101,000 [maximum salary in our highest US geographic market outside of California]. 

In Canada, the reasonably expected salary range is between $71,500 CAD [minimum salary in our lowest geographic market] to $95,000 CAD [maximum salary in our highest geographic market]. 

We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.

Are you currently based in a location where Scribd is able to employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:

United States:

Atlanta | Austin | Boston | Dallas | Denver | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.

Canada:

Ottawa | Toronto | Vancouver

Mexico:

Mexico City

Benefits, Perks, and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Onboarding stipend for home office peripherals + accessories

• Learning & Development allowance

• Learning & Development programs

• Quarterly stipend for Wellness, WiFi, etc.

• Mental Health support & resources

• Free subscription to Scribd + gift memberships for friends & family

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company-wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays (+ winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.

Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.

Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.