Internship - Marketing Operations

Hour / Location Requirement:

• Must be able to work 28-32 hours per week, onsite 3–4 days/week in the San Francisco office.

About Us:

At Sauce Labs, we empower the world's top enterprises - like Walmart, Bank of America, and Indeed - to deliver quality web and mobile applications at speed. Our industry-leading platform ensures continuous quality across the SDLC, using AI-powered analytics to identify key quality signals from development through production. With our unified solution, teams can release and innovate with confidence, knowing their apps will always look, function, and perform exactly as they should. Backed by TPG and Riverwood Capital, we are shaping the future of digital confidence - join us!

The Role:

We are seeking a highly motivated and detail-oriented individual to join our Marketing Operations team as an Intern. This program offers hands-on experience in marketing operations, including gaining experience in marketing tech stacks, database operations, outbound programs, and lead funnel management. 

Responsibilities:

• Assist with segmentation projects
• Audit and clean customer and prospect data in CRM (e.g., Salesforce, Marketo)
• Identify and merge duplicate records
• Audit lead and contact layouts and adjust to improve UX
• Audit of enrichment flows to increase data coverage
• Support Marketing in pulling target account and contact lists to target for Outbound programs
• Analyze outbound program success (response rates, meetings booked, pipeline creation)
• Help build and manage outbound cadences in Outreach
• Organize and audit sales sequences 

General Responsibilities:

• In-office attendance four (4) days per week during the duration of the internship. 
• Participate in cross-functional projects and initiatives to support the marketing and sales org.
• Collaborate with various teams to understand their functions and contribute to their goals.
• Identify inefficiencies and opportunities for process improvement.
• Present findings and recommendations to senior management.

Required Skills:

• Currently pursuing a Bachelor’s degree in Business, Marketing, Finance, Analytics, Information Systems, or a related field.
• Strong analytical and problem-solving abilities
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficiency in Google Workspace (Docs, Sheets, Slides).
• Ability to work effectively both independently and as part of a team.

Preferred Qualifications

• Internship or prior experience in sales, marketing, finance, or operations is a plus but not required.
• Basic understanding of Salesforce CRM and data visualization tools (e.g., Looker) is a plus.
• Basic understanding of data hygiene and data governance best practices.
• Enthusiasm for process improvement, systems, and analytics.

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office.

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security responsibilities at Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.